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8th WOMEN IN OPERATIONS LEADERSHIP SUMMIT

10th - 13th, March 2020
Melbourne, AU

Unlock your leadership capabilities to thrive in the dynamic & competitive modern workforce

Speakers

  • Simone Alexander

    Chief Operating Officer

    Alfred Health
  • Petra Sprekos

    General Manager Sales Services & Operations

    carsales.com.au
  • Beth Liley

    General Manager, Customer Operations

    Transurban
  • Katrin Stoecker

    Chief Operating Officer

    Steadfast Underwriting Agencies Holding
  • Rochelle Reynolds

    General Manager, Customer Operations

    V/Line
  • Marty Smyth

    Chief Executive Officer

    Emergency Services Telecommunications Authority
  • Isobel Santos

    General Manager, Customer Banking Operations

    ME Bank
  • Effie Gorringe

    Director of Operations, ANZ

    L'Oréal
  • Kate Matson

    Executive Director, Franchise Operator Management

    Department of Transport
  • Marie Varrasso

    Head of Supply Chain Operations

    Officeworks
  • Rod Barnes

    General Manager, Deliveries

    Australia Post
  • Andy Holmes

    BP Australia

    Chief Operating Officer
  • Simon Talbot

    Chief Operating Officer

    Parks Victoria
  • Todd Foster

    Chief Operations Officer

    Winc
  • Ivy Lee

    General Manager, Supply Chain

    MMG Limited
  • Mark Smith

    Chief Finance & Operations Officer

    La Trobe University
  • Cris Topfner-Rigby

    Head of Retail IT Operations

    Origin Energy
  • Sara Prendergast

    Senior Manager, Performance Reporting

    Orica
  • Melinda McCormack

    People & Culture Initiative Lead

    ANZ
  • Elaine Doheny

    Head of Procurement Operations

    Medibank
  • Jo Wise

    Director & Founder

    Jo Wise Leadership
  • Amanda Blesing

    Mentor, Trainer, Speaker and Thinker

    The Ambition Revolution
  • Johanna Parker

    Confidence Coach

    Heart Sparks
  • Carol Smit

    Head of Group Operations

    AIA Australia

Overview

- Learn how to attract & retain top female talent in operations
- Discover development opportunities to advance your career
- Overcome career roadblocks
- Expand your professional network

Agenda

Solid foundations for strong leadership
Changing the narrative on women's leadership
Essential foundations for attracting & retaining top female talent
Advice to my younger self
Maintain humanity in an age of digital disruption
Overcome career roadblocks
Empower leaders through building a culture of mentorship
We need to talk - Constructive conversations at work
Essential skills to build a highly motivated team
Silence self-doubt - Confident decision making for career progress
The power of "no"
Champions of change - Engaging men in women's leadership
Empower yourself through courage & vulnerability
Confidence vs competence
Self care vs self repair - Bypassing burnout
Skills for the future
Find your perfectly imbalanced way forward - Rethinking work-life balance
Pre-summit Workshop

10 Mar

Workshop

When you begin to progress in your career, initial success can be gained from strengthening your technical skills. Becoming more adept in your role allows you to take on more responsibilities and new challenges. However, when you take the next step in your career and move up into a leadership position, managing people and taking that step from technical specialist to leader requires a new set of skills.


Developing a solid leadership foundation to master mindset, behaviour, personal brand and communication will help set you up for success as you move into the next stage in your career. In this interactive workshop, Jo will take you through an engaging and informative full-day of training to help you build your essential leadership toolkit. 


Foster the correct mindset necessary for leadership development

- Simple tricks to help you develop a positive, solution-focused mindset

- Recognise and breakthrough mental barriers

- Remain resilient and productive in a crisis


How mindsets, habits and behaviours drive outcomes

- Understand how mindset influences your behaviour

- Leadership behaviour that is most beneficial to employees

- Anticipating different leadership styles and navigating different personalities


Develop an authentic leadership style and brand

- Strengthen your executive presence

- Lead with increased influence and purpose

- Confidence in projecting your leadership style and voice


Practical leadership communication tools

- Identifying the best structure and style to effectively connect with others

- Communicate clearly and bring others on the journey with you

- Managing people under stress 


  • Jo Wise Director & Founder Jo Wise Leadership

Summit Day One

11 Mar

Case Study

The role of a COO is often intense and demanding. While the proportion of women in operations roles in Australia is generally low, it is alarmingly low at the C-Suite level. To reach the top, you'll need the right mindset.


Join Simone as she explores how she took on the COO role at Alfred Health by having the confidence to take on a new challenge, get out of her comfort zone, and progress with self-belief.


- Develop a resilient mindset

- Understand the advantage of the operations skillset

- Step up with practical leadership skills

  • Simone Alexander Chief Operating Officer Alfred Health

Case Study

After living and working in remote Australia for over ten years in the mining industry, Sara was shocked to see how few women were working in the construction industry in Melbourne. Sara began researching strategies for attracting women into operational roles in 2017 and will share her findings on how diverse perspectives can drive innovation and business performance.


- Establish a point of accountability

- Understand drivers and motivators

- Create a more engaged and productive workforce

  • Sara Prendergast Senior Manager, Performance Reporting Orica

Panel

What do some of Australia’s most accomplished leaders know now that they wish they had known then? Our panel will reflect on their career choices and share their advice for achieving personal and professional success.


- Lessons learned on the road to success

- Reflect on challenges and opportunities

- Advice to leaders of the future

  • Effie Gorringe Director of Operations, ANZ L'Oréal

  • Marie Varrasso Head of Supply Chain Operations Officeworks

  • Ivy Lee General Manager, Supply Chain MMG Limited

  • Cris Topfner-Rigby Head of Retail IT Operations Origin Energy

Case Study

ESTA provides 24/7 world-class emergency telecommunications services which support emergency response organisations and the needs of the Victorian Community. ESTA’s dedication is driven by CEO Marty Smyth, who recognises people as the critical link between the community and the emergency services agencies. In the midst of what he calls a “digital tsunami”, Marty will explore what it takes to maintain humanity and human connection in his organisation in the digital age.


- Prepare for a digital future

- Find your purpose to drive your leadership

- Be the change you want to see

  • Marty Smyth Chief Executive Officer Emergency Services Telecommunications Authority

Panel

Operations can be a challenging role, requiring a lot of time-commitment and energy. Prioritising personal and professional goals can be challenging at the best of times. This panel will explore how to balance your commitments in a fast-paced role with a busy schedule and navigate the return to work after having a child.


- Share your priorities and set boundaries

- Create harmony between your personal and professional lives

- The part-time professional

  • Petra Sprekos General Manager Sales Services & Operations carsales.com.au

  • Beth Liley General Manager, Customer Operations Transurban

  • Mark Smith Chief Finance & Operations Officer La Trobe University

  • Melinda McCormack People & Culture Initiative Lead ANZ

  • Carol Smit Head of Group Operations AIA Australia

Case Study

Many women find themselves deterred from stepping into senior leadership roles, stalling career progression. We often don't know what we're capable of until we see it in those we admire. By building a culture of mentorship, we can inspire and be inspired by a strong support network and build the confidence to progress.


- Why is mentoring so important?

- Discover how to get the most out of a mentoring relationship

- Engage senior leaders as role models

  • Rochelle Reynolds General Manager, Customer Operations V/Line

Expert Commentary

Holding your own in any leadership position demands a confident approach when dealing with sensitive situations. Whether you’re negotiating a pay rise, going for a promotion or giving a presentation, the ability to communicate confidently and authentically dealing with key stakeholders is essential for success.


- Master the art of constructive conversations

- Know your objective and remain solution-focused

- Preserve the relationship

  • Jo Wise Director & Founder Jo Wise Leadership

Summit Day Two

12 Mar

Case Study

Your team is your biggest asset and most valuable resource. Your employees must feel inspired and encouraged because, without them, your business will not function. To help you create and achieve a highly engaged, motivated, and productive team, Isobel will share tips and tricks for building a strong team that can deliver against challenging goals.


- Lessons learned from building a new team from scratch

- Get your team to perform their best during times of change

- Deliver impressive organisational outcomes

  • Isobel Santos General Manager, Customer Banking Operations ME Bank

Case Study

Growing up with siblings will teach you a lot about yourself. Elaine learnt from a very young age how to hold her own within her family and go after what she wanted. Decision-making isn't often considered a skill, but knowing how to back yourself and go after what you want is one of the most vital skills for personal and professional development. Join Elaine as she explores how she has learnt confident decision-making skills and how these have benefited her throughout her career.


- Rid yourself of the need for validation

- Recognise worthwhile development opportunities

- Develop a thick skin for leadership

  • Elaine Doheny Head of Procurement Operations Medibank

Case Study

It takes courage to say no, especially in a competitive workplace environment. Women often feel they need to take on everything to prove themselves. In reality, setting clear and firm boundaries can help you gain the respect and admiration of your colleagues. These are skills Kate has learned throughout her professional life, and believes will help everyone to progress in their careers.


- Prove yourself as a leader without taking on too much

- Establish and navigate boundaries without losing credibility

- Communicate your needs honestly and authentically

  • Kate Matson Executive Director, Franchise Operator Management Department of Transport

Panel

It's no secret that women face obstacles when it comes to career progression. If we want to achieve a higher representation of women senior roles and more diverse workforces, it is imperative to engage men in the discussion. Join our panel of senior leaders to explore how this is possible, and the small changes you can make to create a big difference.


- How men can support women and empower women's leadership

- Choose to do things differently

- Lift as you lead

  • Rod Barnes General Manager, Deliveries Australia Post

  • Andy Holmes BP Australia Chief Operating Officer

  • Simon Talbot Chief Operating Officer Parks Victoria

  • Todd Foster Chief Operations Officer Winc

Case Study

Throughout our careers, we face varying levels of self-doubt, rejection and loss of confidence, which has the potential to slow your personal growth. Unlock your full potential through courage and vulnerability.


 - Be aware of your core values

- Reflect, take action and energise

- Find a new level of confidence and self-assurance

  • Katrin Stoecker Chief Operating Officer Steadfast Underwriting Agencies Holding

Expert Commentary

As a rising female leader, it is essential to go beyond technical knowledge and enhance your inner competence. The most successful leaders display confidence and optimism. In this practical session, Amanda will examine ways to develop and communicate your conviction.


- What does science tell us about confidence, competence, and success?

- Differences between male and female brain biology

- Playing our ‘leadership game’

  • Amanda Blesing Mentor, Trainer, Speaker and Thinker The Ambition Revolution

Expert Commentary

With looming personal and professional responsibilities, different life roles and only twenty-four hours in a day, it can feel like you're always on the back foot running on empty. Johanna will support you to unlearn traditional self-care techniques, bring the strength of your leadership to your wellbeing planning, embrace your own 'imbalance' in a way that honours your authenticity and supercharges the depth of your leadership of others.


- Develop your self-care plan

- Maintain a perfect imbalance

- Honour all parts of yourself and show up authentically

  • Johanna Parker Confidence Coach Heart Sparks

Roundtable

Over the last two days, you've heard from a variety of inspirational leaders and acquired a vast array of tips for the future. However, it is vital to ensure you continue using this information effectively for continued success.


- Review key themes over the last two days

- Identify your take away skills from the summit

- Make your action plan

Post-summit Workshop

13 Mar

Workshop

Organisations are stronger and more productive when employees perform at their best. It sounds logical, however all too often, good performance gets confused with putting in the hours. Working longer and harder is traditionally considered an achievement, but in reality, it is operational efficiency that delivers results.


Work-life balance as a concept is both unrealistic and overrated. It breeds toxic expectations, fuels guilt, stifles great leadership and hinders both productivity and joy. This interactive workshop journey will support you to rewrite and redefine the relationship you have with your time, your leadership and yourself while leveraging proven practices, strategies and tools to cultivate a deeply productive, meaningful and aligned life both in and outside of the workplace.


Connect with your personal values and discover your drivers

- Identify, demonstrate and uphold personal values

- The integration of leadership values and personal characteristics

--Gain a competitive advantage by possessing unique traits


Treat your life holistically

- Journey through an individualised, personal assessment of all areas of your life

- Eliminate the competition between work and home 

- Self-care vs self-repair


Step back into your personal power

- Move through personal guilt around your time

- Learn how to implement strong yet loving boundaries 

- Maximise time management with operational efficiency


Develop a personal plan ready for implementation

- Take greater ownership of your time and priorities through aligned strategic planning

- Build a full repertoire of leadership techniques to be fully prepared for complex emerging situations

- Maintain transparency and be the author of your own identity


  • Johanna Parker Confidence Coach Heart Sparks

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Partners

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Venue

Intercontinental Melbourne The Rialto

495 Collins Street, Melbourne, VIC, 3000, Australia

1800 593 932

Pricing

Prices start at

$1495*

More people? More savings!

3 - 4

Delegates

10%

Discount

5 - 7

Delegates

15%

Discount

8 - 9

Delegates

25%

Discount

10 +

Delegates

30%

Discount

* T&Cs apply

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9 Days

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