View Brochure REGISTER NOW!

8 Essential Skills for High Performance in Executive Support & Admin


14th - 15th, May 2025 / Online
SAVE UP TO $300
Discount ends in 44 days

OVERVIEW


Elevate your professional impact by unlocking new approaches to executive support

• Learn tools for proactive self-management for executive support excellence
• Develop and maintain resilience in a high pressure, high volume environment
• Manage expectations and manage up
• Balance your workload and active career planning

TRAINER


Dr Karen Whittingham

Karen is one of Australia’s leading executive management development specialists who has worked with thousands of executives to transition them into senior leadership roles quickly and effectively. She is an organisational psychologist passionate about people’s success and facilitating their careers to rise. She teaches organisational psychology at UNSW and works with ASX listed companies and large public sector organisations to drive engagement, inclusion, and performance.

Leadership Expert & Executive Coach
Impact Psychology Pty Ltd

AGENDA


Workshop

Navigate organisational politics and tackle complex conversations

- Respond proactively to challenging situations and changing environments 

- Create strong professional relationships by establishing trust and credibility

- Project empathy and remain in control of a situation

 

Develop your emotional resilience to maintain composure during times of conflict

- Strategies to initiate sensitive conversations and effectively raise concerns

- Effectively manage high level and high volume workloads

- Increase confidence to broach sensitive topics across your organisation


Explore communication strategies to address difficult conversations

- Build an authentic and influential relationship with your manager

- Optimise time with your manager and optimise your manager’s time

- Gain full engagement from your executive during times of high pressure 

 

Influence with integrity

- Develop the ability to build rapport and maintain relationships

- Unearth your communication style to maximise your influence on key decisions

- Remain authentic when faced with making difficult decisions

  • Dr Karen Whittingham Leadership Expert & Executive Coach Impact Psychology Pty Ltd

Workshop

Get across the issues, work across the business

- Increase personal presence within the executive office and model behaviour

- Proactively manage expectations to operate autonomously

- Anticipate needs and prioritise to protect your time (and your manager’s)

 

Positive communication and Emotional Intelligence

- Assess and measure EI in yourself and others

- Leverage your EI in the workplace

- Explore effective communication styles 


Effectively engage with diverse personalities

- Deal with a range of personalities in high pressure situations

- Navigate challenging situations and effective communication for compromise

- Effectively deal with ambiguity

 

Balance your workload and active career planning

- Manage and maintain work-life balance with an ever-increasing workload

- Project and predict - best practice calendar and diary management fundamentals

- Establish a leadership mindset that will accelerate your career development

- Develop a personal action plan and practical strategies to implement


  • Dr Karen Whittingham Leadership Expert & Executive Coach Impact Psychology Pty Ltd

GROUP DISCOUNTS

PRICING


Rapid Action

DISCOUNT ENDED

SAVE UP TO $500

ENDS IN 44 DAYS

Value Plus

Ends January 31

SAVE UP TO $300

PRICING & BOOKINGS >
PRICING & BOOKINGS >

Super Saver

Ends February 28

SAVE UP TO $200

Early Bird

Ends April 09

SAVE UP TO $100





VENUE


Online

Join us online, from the comfort of your home or office.

SHARE AGENDA


Find Your Next Event

Thank you for joining us!

Great! Keep an eye out on our updates and newsletters.