Public Sector Leadership Level 1: Emerging Leaders & Managers Toolkit

Effective leadership capabilities

- Identify your core values and goals

- Maximise skills for authentic leadership and communication

- Adopt the right mindset for growth

Fundamentals of Emotional Intelligence (EI)

- Evaluate and grow your EI

- Link self-awareness to leadership success

- Embrace empathy to inspire and lead

Decision-making in complex environments

- Address complex issues to make informed decisions

- Use diverse information sources for practical decisions

- Share information and encourage cooperation during change

Communicate with new purpose

- Create and convey a clear team vision

- Value diversity in working and communication styles

- Strategise to master tough conversations

Manage work through others

- Monitor changes impacting your work environment

- Set achievable, measurable goals

- Drive team capacity through coaching and feedback

Adaptive leadership in times of change

- Engage your team to execute strategic plans

- Develop resilience to maximise personal and team focus

- Empower your team to embrace change

Stakeholder engagement

- Identify and connect with key influencers

- Trust your initiative and judgement

- Nurture internal and external relationships

Reviewing learning and action planning

- Embrace resilience and flexibility

- Balancing capabilities throughout your career

- Develop and commit to an actionable success plan