Critical thinking and problem solving as a key priority in the NPS
- Review the current context and landscape
- Why problem-solving has been identified as a top skilling priority across all levels of the NPS
- How critical thinking provides the necessary lens to frame problems rationally and produce evidence-based solutions
- How problem-solving ability could drive your career advancement
Unpacking critical thinking techniques
- The cognitive principles, tools and strategies essential to critical thinking
- Review critical thinking tools and take stock of our own limitations and strengths
- Learn how to objectively collect and evaluate evidence
Problem-solving methods and key tools
- Review common types of problems
- Use root cause analysis
- Explore how Systems Thinking provides clarity
- Create a process map to provide clarity around the problem
- Creative problem-solving techniques and activities
Working with others on problem-solving
- Facilitate a shared understanding of issues and problems
- Learn to prepare and present powerful evidence-based arguments and solutions
- Resolve conflict and challenges in group problem solving
- Cognitive biases, ideological conflict, and problems arising in groups
