Critical Thinking & Problem Solving Workshop

Critical thinking in your role

- Question and validate information sources

- Learn key strategies to analyse and evaluate

- Make reliable judgements based on reliable information

Key problem solving tools

- Review common types of problems

- Identify the issue with root cause analysis

- Utilise a ‘systems thinking’ approach to broaden thinking

Problem solving with others

- Collaborate to reach better solutions

- Recognise and address the impact of bias

- Navigate conflict during group problem solving

Understand the problem

- Recognise the reality of the issue

- Define and identify key variables

- Evaluate solution criteria and stakeholder impact

Identify possible solutions

- Evaluate solutions based on feasibility, impact, and risk

- Generate a range of creative options to address the problem

- Prioritise solutions based on organisational goals

Apply critical thinking for better decisions

- Use logical reasoning to assess pros and cons

- Incorporate feedback from stakeholders to refine decisions

- Commit to continuous reflection and improvement