QLD Public Sector AO 5-6 Critical Thinking & Problem Solving
OVERVIEW
• Unpack critical thinking as a mental process and set of action steps to address everyday problems
• Use a structured systems thinking approach to analysing problems and designing solutions
• Leverage the skills of creative and lateral thinking in complex problem solving
• Overcome common roadblocks to critical thinking and problem solving
TRAINER
Michael Collins
One of the region’s leading talents, Michael is a leadership and change expert with over 25 years of experience in roles across Australia, New Zealand, and Asia. He has served in executive positions within the Australian Defence Force and Coca-Cola Amatil. As a trusted adviser, thought leader, and seasoned practitioner in leadership assessment and development, Michael combines practical experience with academic insight. His credentials include an MBA and a PhD in neurocognitive leadership, allowing him to blend hands-on experience with scholarly expertise in his advisory and leadership roles.
Leadership Expert & Executive Coach
Hipotential
AGENDA
Prioritising critical thinking and problem solving
- Review the current context for problem-solving
- Frame problems rationally and produce evidence-based solutions
- Drive your career advancements with problem-solving
Unpacking critical thinking techniques
- Explore cognitive principles, tools, and strategies
- Understand our limitations and strengths
- Learn to objectively collect and evaluate evidence
Problem-solving methods and tools
- Examine common types of problems
- Use root cause analysis and process mapping
- Explore 'Systems Thinking' to provide clarity
Working with others
- Facilitate shared understandings of problems
- Prepare and present evidence-based arguments and solutions
- Resolve group conflicts and challenges
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Michael Collins Leadership Expert & Executive Coach Hipotential
Defining the problem
- Agree on the reality of the problem
- Evaluating problem impacts
- Consider solution criteria and problem-solving deliverables
Identifying and evaluating solutions
- Evaluate solutions based on feasibility, impact, and risk
- Approach complex problems
- Review tools, priorities, and resources
Systematic problem-solving
- Analyse and understand issues
- Develop and evaluate solutions
- Monitor, assess progress, and learn from outcomes
Enhancing your critical thinking skills
- Discuss key themes and concepts
- Reflect on your next steps
- Create a detailed action plan
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Michael Collins Leadership Expert & Executive Coach Hipotential
PRICING
Rapid Action
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VENUE
Level 24, 288 Edward Street, Brisbane, QLD, 4000, Australia
07 3231 0999