High-level Communication and Negotiation Skills
- Manage emotions for positive and assertive communication and relationships
- Explore coaching strategies to build capability in a team environment
- Navigate the initial challenges of difficult conversations
Effectively Lead and Influence Others on Strategic Issues
- Engage stakeholders to understand the problem and identify potential solutions
- Resolving conflict and disagreement in group problem solving
- Negotiation – Improve how you approach negotiations, giving feedback and getting feedback
Align your Team with Organisational Expectations
- Support your team and engage others to deliver
- Embed a positive change culture in an organisation
- Build cohesive and engaged teams
Personal Action Plan for Success in the NSW Public Sector
- Identify and respond to threats and see challenges as opportunities
- Determine your areas for development, key resources, change agents and networks
- Create an action plan for your career