APS 4 Essential Skills Workshop

Essential Communication Skills

- Tailor your communication to different audiences and contexts

- Use Emotional Intelligence to connect and collaborate effectively

- Respond appropriately in diverse or challenging interactions

Develop Productive Working Relationships

- Build trust, rapport, and positive relationships

- Contribute to effective team dynamics

- Apply feedback and collaboration skills to support outcomes

Contribute to Organisational Goals

-Take accountability and show initiative in your role

- Recognise your strengths and use them to add value to the organisation

- Manage priorities efficiently to support organisational outcomes

Respond to Change and Build Resilience

- Understand and respond effectively to change

- Manage stress and stay flexible when priorities shift

- Seek help and use support networks when needed

Collaborate and Contribute to Team Outcomes

- Understand team and stakeholder priorities

- Communicate clearly and contribute to discussions

- Work effectively with your team day to day

Take Charge of Your Development

- Identify opportunities to learn and develop in your role

- Set achievable goals and action steps for professional growth