• Recognise the importance of negotiation skills in the workplace and in everyday life
• Discover your personal negotiation style, and strategies to resolve conflict during a negotiation
• Investigate how non-verbal communication, persuasion, influence, and culture can impact a negotiation
• Use principled negotiation to respond to critical moments in negotiation simulations
Fiona Maggs
Fiona boasts a 35-year track record of transforming businesses. She served as Sales Director at Unilever, Head of Beverages at RFG, and National Strategy Manager at Coca-Cola Amatil, earning an Exceptional Leader Award. Fiona excels in strategy, negotiations, sales, restructuring, identifying new growth pillars and developing high performance teams. She is the Principal of Dial Consulting which specialises in strategy consulting and leadership training programs across both private and public sectors. She works with ambitious leaders to enable them to create the organisational results they demand, the culture they desire, and the career and personal worth they deserve. Fiona is the President of the NSW Division of Australian Institute of Training and Development, and her programs are founded on neuroscience, adult learning and change management principles to ensure the training delivers lasting behaviours and improved organisational performance.
Principal
Dial Consulting
Understand negotiation fundamentals
- Introduction to negotiation strategy and structure
- The importance of preparation and planning process
- Identify key factors and dynamics in negotiations
Learn practical techniques for optimum success
- Reading the other party - Understanding needs and interests
- Steering the negotiation - Navigating towards win-win outcomes
- Designing creative solutions - Thinking outside the box
Principles of persuasion and influence
- Exploring key approaches to framing ideas for maximum impact
- Understanding persuasive communication styles for effective presentation
- Utilising power and influence ethically to achieve desired outcomes
Take things to the next level
- Analysing performance, identifying strengths and weaknesses
- Debriefing and self-assessment
- Create an action plan - Implement strategies for future negotiations
Fiona Maggs Principal Dial Consulting
Rapid Action
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SAVE UP TO $500
Value Plus
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Super Saver
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Level 13, 60 Margaret St, Sydney, NSW, 2000, Australia
+61 2 9250 0999
7th - 8th, May 2024
Online
13th - 17th, May 2024
Sydney, Australia
27th - 31st, May 2024
Sydney, Australia
3rd - 7th, June 2024
South Brisbane, Australia
