Details
About the workshop
A dynamic training experience crafted for healthcare leaders seeking to elevate their skills and drive impactful change within the NSW Health system. This workshop is specifically designed for managers at Levels 1 and 2, offering a blend of hands-on activities, interactive discussions, and practical insights. Participants will explore key aspects of effective leadership, including team collaboration, communication, and adaptive problem-solving. This workshop aims to empower health managers with the essential tools to enhance their leadership capabilities, nurture high-performing teams, and thrive in the ever-evolving healthcare landscape.
Agenda
Identify the capabilities, attributes and skills of an effective manager and leader
- Understand what collective and individual leadership means
- Identify your own core values and goals as a leader
- Define your leadership style
Understand the role of systems and critical thinking in transforming the health care system
- Practical tools to lead through change and uncertainty
- Apply tools for resilience and flexibility of self and team
- Use a framework to identify, define and solve problems
Improve productivity for yourself and others through effective time management techniques
- Using a business plan
- Understand the importance of ensuring budgets, deadlines, and targets are met
- Apply tools to meet business objectives (SMART Goals)
Apply tools and techniques to make better decisions
- Learn ways to discover, manage, mitigate and avoid decision-making traps
- Develop critical thinking skills, sharpening your intuition in the face of risk and uncertainty
- Identify strategies to build team decision-making capabilities
Fundamentals of Emotional Intelligence (EQ)
- Understand your EQ and its impact on your peers
- Apply emotional intelligence and growth mindset approaches to analyse and improve team communication and performance
- Understand the shift between technical management and people leadership
Effective communication and interpersonal skills
- Understand what it takes to be an authentic leader and communicator
- Use techniques and tools to handle tough conversations
- Build and maintain effective relationships with stakeholders
Develop and maintain performance measures to enhance team capacity
- Upskill and develop your team through supporting their goals
- Structure a feedback conversation
- Plan operational activities based on individual strengths
Action planning for developing and leading self
- Lean how to advocate your value as a manager
- Understand the leadership pipeline and create a career action plan
Tailor Your Training Experience
To make sure you get the learning solution that’s right for you, we offer different levels of tailoring to suit your needs. Choose from three levels of customisation:
1.Off the Shelf
Love what you see? Great! Choose this option to take one of our most popular courses and bring it in-house for your team. Includes a pre-course consult session with our facilitator to make sure we hit the mark, and deliver the right learning experience for you.
2.Customised
Make sure you get the most from the course you choose, by tailoring the content to get the right fit for you. Speak to our team, who will work with you to pick and mix from a curated bank of training modules to help customise your learning experience.
3.Premium
Not on the list? Let us know what you’re looking for and we will find the right solution. Our team of learning specialists will work with you to develop a unique training course for your business. Through an in-depth consultation process, we will work with you to profile your learning needs and build a bespoke program from the ground up.
Speak with one of our team today to find which option is right for you.
Who Will Attend
NSW Health Managers Level 1, 2 across all of NSW Health, and LHDs:
- Employee
- Junior Management
- Middle Management