Details

About the workshop

Artificial Intelligence is rapidly becoming an essential skillset across all levels of higher education. From streamlining administrative tasks to enhancing leadership decision-making, AI offers powerful tools to improve productivity, communication, and strategic outcomes. This two-day workshop is designed to equip both administrative professionals and managers with the confidence, skills, and practical knowledge needed to effectively apply AI in their roles.

Across two tailored sessions, you’ll explore the fundamentals of AI, bust common myths, and gain hands-on experience with tools that can automate routine tasks, improve written outputs, and unlock insights from complex data. You’ll practice developing prompts for meeting minutes, emails, reports, and communications, ensuring your use of AI is purposeful, efficient, and accurate.

Importantly, the program also addresses the risks and responsibilities of AI use in the workplace. You’ll learn how to manage privacy concerns, recognise and reduce bias, and apply ethical practices when using AI to support both operational and strategic decisions. Whether you're supporting faculty operations or leading institutional projects, this comprehensive program will help you navigate the opportunities and limitations of AI with clarity and confidence.

Agenda
Day One
Workshop

Foundations of AI in Higher Education

- Different types of AI and their practical applications within a Higher Education setting

- Strengths, limitations, and common myths

- When to use AI and when not to


Streamline your Workflow

- Discover how AI can assist with meeting management for faculty, departments, and committees

- Automate email drafts and other correspondence

- Reduce manual workloads with automated data extraction and entry 


Master Practical AI Techniques

- Gain experience with scheduling, itineraries, and event runsheets

- Develop skills to prompt AI effectively for optimal results

- Practice prompts for emails and meeting summaries 


Ensure Privacy and Mitigate Bias

- Understand potential privacy risks unique to tertiary environments

- Ensure accuracy and avoid bias in AI-generated content

- Establish ethical AI practices that align with university policies and academic integrity

Day Two
Workshop

Strategic Foundations: Using AI with Purpose and Precision

- Different types of AI and their practical applications

- Strengths, limitations, and common myths

- When to use AI and when not to


Leverage AI for Strategic Decision Making

- Analyse complex datasets to extract insights and support decisions

- Utilise tools to summarise documents

- Improve business reports, presentations, and speeches


Enhance Communication and Team Collaboration

- Optimise website structure and content

- Use AI to adjust the tone of your communications

- Enhance team communications and presentations


Address Privacy and Bias Concerns

- Manage privacy concerns in decision-making and reporting

- Recognise and mitigate bias in AI-generated data or content

- Develop strategies to ensure accuracy in management processes

Tailor Your Training Experience

To make sure you get the learning solution that’s right for you, we offer different levels of tailoring to suit your needs. Choose from three levels of customisation:

1.Off the Shelf

Love what you see? Great! Choose this option to take one of our most popular courses and bring it in-house for your team. Includes a pre-course consult session with our facilitator to make sure we hit the mark, and deliver the right learning experience for you.

2.Customised

Make sure you get the most from the course you choose, by tailoring the content to get the right fit for you. Speak to our team, who will work with you to pick and mix from a curated bank of training modules to help customise your learning experience.

3.Premium

Not on the list? Let us know what you’re looking for and we will find the right solution. Our team of learning specialists will work with you to develop a unique training course for your business. Through an in-depth consultation process, we will work with you to profile your learning needs and build a bespoke program from the ground up.

Speak with one of our team today to find which option is right for you.

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