Details

About the workshop

In the Retail and FMCG industry, mastering negotiation skills is essential for tackling business challenges and advancing your career. This workshop focuses on tailored influence and negotiation strategies for the Retail and FMCG world, achieving win-win situations and a lasting change in your career. Participants will learn effective persuasion and influence techniques to bring negotiators to the table, align perspectives, and garner openness to suggestions.

Going beyond the basics, the workshop delves into understanding human biases, identifying personal strengths and weaknesses, and experimenting with advanced negotiation and persuasion methods. Be prepared to question assumptions, engage in discussions, and actively participate in negotiation simulations. By the end of the workshop, participants will gain confidence in practical skills, enabling successful negotiation in the fast-paced Retail and FMCG environment.

Agenda
Negotiation and Influence Skills for Retail & FMCG
Workshop

Mastering negotiation fundamentals

- Introduction to negotiation strategy and structure

- Understanding negotiation dynamics in the Retail and FMCG sector

- The importance of preparation and planning in Retail negotiations


Practical techniques for optimal success in Retail and FMCG negotiations

- Reading the other party - Understanding needs and interests

- Steering the negotiation - Navigating towards win-win outcomes

- Designing creative solutions - Thinking outside the box


Principles of persuasion and influence

- Exploring key approaches to framing ideas for maximum impact

- Understanding persuasive communication styles

- Ethical use of power and influence to achieve desired outcomes


Taking things to the next level 

- Analysing performance, identifying strengths and weaknesses

- Debriefing and self-assessment

- Creating an action plan for future Retail and FMCG negotiations

Tailor Your Training Experience

To make sure you get the learning solution that’s right for you, we offer different levels of tailoring to suit your needs. Choose from three levels of customisation:

1.Off the Shelf

Love what you see? Great! Choose this option to take one of our most popular courses and bring it in-house for your team. Includes a pre-course consult session with our facilitator to make sure we hit the mark, and deliver the right learning experience for you.

2.Customised

Make sure you get the most from the course you choose, by tailoring the content to get the right fit for you. Speak to our team, who will work with you to pick and mix from a curated bank of training modules to help customise your learning experience.

3.Premium

Not on the list? Let us know what you’re looking for and we will find the right solution. Our team of learning specialists will work with you to develop a unique training course for your business. Through an in-depth consultation process, we will work with you to profile your learning needs and build a bespoke program from the ground up.

Speak with one of our team today to find which option is right for you.

Who Will Attend

Retail & FMCG:
Employee
Junior Management
Middle Management
Senior Management
Top Management

Find Out More

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