Details

About the workshop

In today's rapidly changing world, frontline workers encounter unprecedented challenges and pressures that can significantly impact their mental, emotional, and physical health. This workshop is designed specifically for frontline workers to manage stress, build resilience, and prioritise their mental well-being.

By providing frontline workers with practical tools for stress management, resilience-building, and the prioritisation of their mental well-being, we can mitigate the impact of these challenges and empower them to consistently deliver high-quality services.

Agenda
Mental Resilience for Frontline Workers
Workshop

Understanding resilience and its relevance

- Importance of resilience in various aspects of life

- Building blocks of resilience

- Factors influencing resilience


Strategies to cultivate personal resilience

- Discuss the impact of stress on physical and mental health

- Cultivate a resilient mindset

- Stop. Notice. Focus. - Recognise signs and symptoms

- Individual management techniques and strategies


Professional resilience - Building resilience to workplace stress

- Understanding workplace stress

- Identify common stressors in frontline roles

- Communication and conflict resolution skills

- Team management techniques and strategies


Developing a resilient community

- How to support others to build and sustain their resilience

- Integrate resilience strategies into your team environment

- Commitment to personal action plans

Tailor Your Training Experience

To make sure you get the learning solution that’s right for you, we offer different levels of tailoring to suit your needs. Choose from three levels of customisation:

1.Off the Shelf

Love what you see? Great! Choose this option to take one of our most popular courses and bring it in-house for your team. Includes a pre-course consult session with our facilitator to make sure we hit the mark, and deliver the right learning experience for you.

2.Customised

Make sure you get the most from the course you choose, by tailoring the content to get the right fit for you. Speak to our team, who will work with you to pick and mix from a curated bank of training modules to help customise your learning experience.

3.Premium

Not on the list? Let us know what you’re looking for and we will find the right solution. Our team of learning specialists will work with you to develop a unique training course for your business. Through an in-depth consultation process, we will work with you to profile your learning needs and build a bespoke program from the ground up.

Speak with one of our team today to find which option is right for you.

Who Will Attend

Emergency Services
- Police
- Fire
- Ambulance
- SES
- Corrections

Defence Forces
- Army
- Navy
- RAAF

Healthcare (hospital)
Social services
Justice

Find Out More

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