Details
About the workshop
Measuring government outcomes is more important than ever before. In today's complex and challenging environment, it's essential that government agencies can demonstrate the impact of their work and show they are delivering value for money. This is particularly true given the increased public scrutiny and demand for transparency.
This highly interactive workshop will provide attendees with a comprehensive understanding of the different approaches to measuring outcomes, how to identify the right performance indicators, and how to use data to make informed decisions. Plus, they will learn how to communicate the results of your work effectively to key stakeholders, to drive change and improve outcomes.
Agenda
Assess organisational readiness and capacity for change
- Analyse organisational strengths and culture
- Identify links between governance, strategy, outcomes and objectives
- Determine readiness and capacity to change
Develop a toolkit for outcomes and objectives measurement
- The role of leadership in developing an outcomes-focused organisation
- Leverage communication and stakeholder engagement
- Develop an outcomes measurement framework
Plan how you will navigate the complexities of change
- Integrate outcome measurement within traditional planning cycles
- Identify realistic and achievable outcomes
- Navigate complex change in culture, systems and processes
Build an interdepartmental outcome strategy
- Identify the interactions between departments
- Share outcome adjustments between teams
- Increase integration and communication between departments
Increase tangible outcomes and measurements
- Identify observable measurable outcomes
- Design and select quantifiable measures that provide meaningful feedback about your outcomes
- Evaluate feedback and data strengths for performance measures
Articulate measurable outcomes
- Shift focus from input and output to outcome measurement
- Understand the impact of outcomes
- Transition from action-oriented to outcomes-focused
Map relationships between outcomes
- Create a relationship framework
- Analyse the interdependencies of departments and teams
- Examine the relationship between measurement, performance and causation
Build a comprehensive evaluation plan
- Identify patterns of performance and measurement
- Prioritise informed target setting for maximum impact
- Create an action list to drive outcome measurement in your organisation
Tailor Your Training Experience
To make sure you get the learning solution that’s right for you, we offer different levels of tailoring to suit your needs. Choose from three levels of customisation:
1.Off the Shelf
Love what you see? Great! Choose this option to take one of our most popular courses and bring it in-house for your team. Includes a pre-course consult session with our facilitator to make sure we hit the mark, and deliver the right learning experience for you.
2.Customised
Make sure you get the most from the course you choose, by tailoring the content to get the right fit for you. Speak to our team, who will work with you to pick and mix from a curated bank of training modules to help customise your learning experience.
3.Premium
Not on the list? Let us know what you’re looking for and we will find the right solution. Our team of learning specialists will work with you to develop a unique training course for your business. Through an in-depth consultation process, we will work with you to profile your learning needs and build a bespoke program from the ground up.
Speak with one of our team today to find which option is right for you.
Who Will Attend
Executive, Directors, Managers, and other leaders of Federal & State Government Departments & Agencies with responsibilities for:
- Performance
- Reporting
- Corporate Services
- Planning
- Governance
- Outcomes
- Evaluation
- Commissioning
- Project, Portfolio & Program Management