About the workshop
Accurate, timely and coherent performance information is fundamental to the success of any organisation. The International Accounting Standards Board and Australian Accounting Standards Board have been active in promoting the importance of preparing less complex financial reports that focus on material disclosures and better meet the needs of users. ASIC have also publicly stated that it only focuses on those disclosures that are material to the financial report.
The principles of focusing on the decision-making needs of users and preparing less complex reports equally apply to the needs of internal management. Taking an integrated approach to management reporting also enhances the financial analysis to support internal management – by making the linkages to the strategic or operational imperatives of the organisation clear and explicit.
This unique workshop is designed to provide attendees with an opportunity to evaluate their organisation’s performance reporting framework against alternatives. Delegates will develop a best fit framework to meet their organisation’s strategy and performance reporting needs. The interactive workshop format will enable a combination of structured learning and peer-to-peer experience sharing. It will help you prepare and deliver a presentation targeted to a senior executive group and a documented performance report. You will also learn how to communicate a performance story effectively and confidently.
- What is the purpose of a performance reporting framework?
- Taking a ‘whole-of-entity’ perspective to organisational performance
- What are your decision makers expecting to receive as a performance report?
Management decisions and how your reporting framework supports them
- Review approaches for a financial and performance reporting framework, including:
- Outcome and output performance models
- Kaplan and Norton’s Balanced Scorecard
- The Business model canvas
- Broad-based business reporting, or ‘Six Capitals’ integrated reporting
- Assessing and ‘stress-testing’ the appropriateness of alternative framework models for your organisation
- Considering the reporting timeframes - aligning reporting to decision making cycle
Case Study will be used to highlight the key aspects of concern in developing ‘whole-of-entity’ performance frameworks
Mapping the performance interdependencies
- Determine the cause and effect linkages between performance objectives
- Applying Kaplan and Norton’s strategy map and business model canvas mapping approaches
- Using the mapping to identify leading and lagging performance indicators and metrics
- Identify what content should be focused on in the performance report
Case Study: Apply the mapping concepts
What should the performance report look like?
- Identify the characteristics of your agency’s preferences for performance reports
- How to move beyond the financials alone
- Consider other types of performance reports
- Dashboards, Scorecards
- Develop your preferred approach - what will meet your performance reporting requirements?
- What does good analysis and evaluation look like?
- How can you add value through good analysis and evaluation?
- Build a performance report, applying the principles considered in earlier session
- A performance dashboard, a performance scorecard
Group discussion: Participants will be given individual feedback on the information they present
Dealing with data and information for performance reporting
- Dealing with data - volume, velocity, richness and integrity
- Understand the numbers - the critical math behind statistics, scale and percentages
- Visualisation - legibility colour, scale and context
- Fundamental tools for enabling analysis: Ratios, line charts, vertical bars, horizontal bars, pie charts, tables, pictograms, maps
Interactive session: Presenting on performance
- Develop and present a verbal presentation on a performance concept
- Think about your audience: what response do you want and what will be effective communication for them?
- Understand the impact of body language and confidence
- Preparing your presentation - what to cover, structure and presentation
- Storytelling to convey information to be remembered and acted upon
- Getting on top of your nerves
Planning the implementation of improvements to your performance report
- Determine where to start and how to get buy-in and engagement with executive and senior management
- Strategies for overcoming roadblocks and gaining take-up of improvements in performance reporting
- Build a performance culture that is about continuous performance improvement
Develop an ‘Action Plan’ to implement your enhanced management performance reporting approach
To make sure you get the learning solution that’s right for you, we offer different levels of tailoring to suit your needs. Choose from three levels of customisation:
1.Off the Shelf
Love what you see? Great! Choose this option to take one of our most popular courses and bring it in-house for your team. Includes a pre-course consult session with our facilitator to make sure we hit the mark, and deliver the right learning experience for you.
Make sure you get the most from the course you choose, by tailoring the content to get the right fit for you. Speak to our team, who will work with you to pick and mix from a curated bank of training modules to help customise your learning experience.
Not on the list? Let us know what you’re looking for and we will find the right solution. Our team of learning specialists will work with you to develop a unique training course for your business. Through an in-depth consultation process, we will work with you to profile your learning needs and build a bespoke program from the ground up.
Speak with one of our team today to find which option is right for you.