Details
About the workshop
The workplace is evolving, and the dynamics of the workforce are changing. First-time managers may lack the necessary skills and experience for their new roles, emphasising the need for a targeted management essentials program. Effective and well-prepared managers are crucial for the Public Sector. Skilled and confident first-time managers are more likely to excel, innovate, and adapt to changes.
This workshop empowers first-time managers in key areas crucial for their managerial debut. Over two interactive days, participants will explore the relationship between purpose, process, people, and management practices, providing a unique development opportunity to enhance and refine their manager's toolkit for navigating their organisation’s culture and dynamics.
Agenda
Understanding the managers role
- Key responsibilities and expectations
- Importance of effective management for team success
- Strategies to build trust and credibility as a new manager
Working smart - maintaining structure under changing dynamics
- Practical techniques to optimise your day
- The art of effective delegation
- New tools to conduct productive and efficient meetings
Communicating effectively with team members and stakeholders
- Practical communication strategies tailored for new managers
- Handling difficult conversations with impact and empathy
- Enhance conflict resolution skills, set objectives, and maintain a solution-focused approach
Performance management essentials
- Setting clear performance expectations for your team
- Conducting effective performance reviews
- How to provide constructive feedback for professional development
Understanding team dynamics
- Recognise and leverage team strengths for maximum productivity
- Understand the manager’s role in shaping culture
- Tools to boost team engagement and encourage collaboration
Enhancing strategic thinking and decision-making skills
- Developing a strategic mindset - strategies to strengthen critical thinking
- Introduction to decision-making models for effective leadership
- Aligning decisions with organisational goals and objectives
Navigating through personal and professional change
- Adapting to new responsibilities and expectations
- Practical stress management and self-care practices
- Embracing change as an opportunity for growth and personal development
Create your personal action plan to manage for results
- Identify your core values and goals
- Develop a concrete strategy to implement on your return to work
Tailor Your Training Experience
To make sure you get the learning solution that’s right for you, we offer different levels of tailoring to suit your needs. Choose from three levels of customisation:
1.Off the Shelf
Love what you see? Great! Choose this option to take one of our most popular courses and bring it in-house for your team. Includes a pre-course consult session with our facilitator to make sure we hit the mark, and deliver the right learning experience for you.
2.Customised
Make sure you get the most from the course you choose, by tailoring the content to get the right fit for you. Speak to our team, who will work with you to pick and mix from a curated bank of training modules to help customise your learning experience.
3.Premium
Not on the list? Let us know what you’re looking for and we will find the right solution. Our team of learning specialists will work with you to develop a unique training course for your business. Through an in-depth consultation process, we will work with you to profile your learning needs and build a bespoke program from the ground up.
Speak with one of our team today to find which option is right for you.
Who Will Attend
New or first-time managers in the APS
Team leaders
Supervisors
Emerging leaders