Details
About the workshop
Artificial Intelligence is rapidly transforming how administrative teams work, offering new ways to save time, improve accuracy, and reduce manual effort. This practical and hands-on workshop is designed specifically for administrative professionals in higher education who want to feel confident using AI in their day-to-day roles.
Through real examples and live demonstrations, you’ll learn how to automate routine tasks like meeting minutes and emails, structure effective prompts, and use AI tools to improve workflow and communication. The session also covers key considerations around privacy, accuracy, and bias, equipping you to use AI responsibly and effectively.
Agenda
Understanding AI: Foundations for Administrative Staff
- Different types of AI and their practical applications within a Higher Education setting
- Strengths, limitations, and common myths
- When to use AI and when not to
Streamline your Workflow
- Discover how AI can assist with meeting management for faculty, departments, and committees
- Automate email drafts and other correspondence
- Reduce manual workloads with automated data extraction and entry
Master Practical AI Techniques
- Gain experience with scheduling, itineraries, and event runsheets
- Develop skills to prompt AI effectively for optimal results
- Practice prompts for emails and meeting summaries
Ensure Privacy and Mitigate Bias
- Understand potential privacy risks unique to tertiary environments
- Ensure accuracy and avoid bias in AI-generated content
- Establish ethical AI practices that align with university policies and academic integrity
Tailor Your Training Experience
To make sure you get the learning solution that’s right for you, we offer different levels of tailoring to suit your needs. Choose from three levels of customisation:
1.Off the Shelf
Love what you see? Great! Choose this option to take one of our most popular courses and bring it in-house for your team. Includes a pre-course consult session with our facilitator to make sure we hit the mark, and deliver the right learning experience for you.
2.Customised
Make sure you get the most from the course you choose, by tailoring the content to get the right fit for you. Speak to our team, who will work with you to pick and mix from a curated bank of training modules to help customise your learning experience.
3.Premium
Not on the list? Let us know what you’re looking for and we will find the right solution. Our team of learning specialists will work with you to develop a unique training course for your business. Through an in-depth consultation process, we will work with you to profile your learning needs and build a bespoke program from the ground up.
Speak with one of our team today to find which option is right for you.