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Women in Leadership Series: Navigating Difficult Conversations


February 24th, 2025 / Sydney, AU
SAVE UP TO $200
Discount ends in 27 days

OVERVIEW


Strategies, tools, and frameworks for effective communication in challenging situations

• Identify and address barriers hindering difficult conversations
• Develop practical strategies for effective communication
• Enhance conflict resolution skills, define objectives, and stay solution-focused
• Craft a personal action plan to apply your newfound skills in various real-world scenarios

TRAINER


Fiona Maggs

Fiona boasts a track record of transforming FMCG businesses. She was a Sales Director at Unilever, Head of Beverages for one of Australia's largest coffee companies, MD for Lumaten Shopper research consultancy and held a variety of roles with Coca-Cola amatil across 17 years, where she earnt the inaugural Exceptional Leader award and co-founded the Embracing Difference Council. Fiona excels in identifying and building new growth pillars and building high performance teams. She now has her own business, Dial Consulting, where she focuses on what she loves, which is working with ambitious leaders to enable them to create the organisational results they demand, the culture they desire, and the career and personal worth they deserve. She runs programs in strategy and problems solving, sales and negotiations and leadership as well as being an executive coach for emerging leaders through to the C-suite.  She is also a fractional consultant with Expert-Fit, an amazing team of 45 experienced executives with over 1200 years experience in industry, providing pragmatic advice and interim expertise.

Leadership Expert & Executive Coach
Dial Consulting

AGENDA


Workshop

Tailor your communication style to your situation

- Who are you talking to? Identify your key stakeholders

- Learn to adjust your style on the fly and deliver the correct message 

- Ask the right questions to get better results - When to act, and when to listen


Tackling conflict and promoting collaboration

- Develop your conflict resolution skills

- Define your objective and remain solution-focused

- Create an action plan for real world scenarios


Preparing for challenging conversations

- Identify the barriers that prevent people from having difficult conversations 

- How to build rapport and why it is important

- Strategies for effective communication


Pre-empting performance management conversations

- Spotting red flags before they become a problem

- Integrate performance conversations in your day-to-day

- Embedding purpose in performance management

  • Fiona Maggs Leadership Expert & Executive Coach Dial Consulting

GROUP DISCOUNTS

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Ends February 07

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VENUE


Sydney, Australia

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