Women in Leadership Series: Navigating Difficult Conversations
OVERVIEW
• Identify and address barriers hindering difficult conversations
• Develop practical strategies for effective communication
• Enhance conflict resolution skills, define objectives, and stay solution-focused
• Craft a personal action plan to apply your newfound skills in various real-world scenarios
TRAINER
Fiona Maggs
Fiona is a seasoned leader with a wealth of experience spanning over 17 years at Coca-Cola Amatil, as well as senior roles including Sales Director at Unilever, and Managing Director at Lumaten Shopper Research Consultancy. Fiona delivers programs in strategy, problem-solving, sales, negotiations, and leadership, while also offering executive coaching from emerging leaders to the C-suite. She is passionate about driving growth, building high-performing teams, and empowering ambitious leaders.
Leadership Expert & Executive Coach
Dial Consulting
AGENDA
Tailor your communication style to your situation
- Who are you talking to? Identify your key stakeholders
- Learn to adjust your style on the fly and deliver the correct message
- Ask the right questions to get better results - When to act, and when to listen
Tackling conflict and promoting collaboration
- Develop your conflict resolution skills
- Define your objective and remain solution-focused
- Create an action plan for real world scenarios
Preparing for challenging conversations
- Identify the barriers that prevent people from having difficult conversations
- How to build rapport and why it is important
- Strategies for effective communication
Pre-empting performance management conversations
- Spotting red flags before they become a problem
- Integrate performance conversations in your day-to-day
- Embedding purpose in performance management
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Fiona Maggs Leadership Expert & Executive Coach Dial Consulting
PRICING
Rapid Action
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Ends January 17
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Ends February 07
SAVE UP TO $100
VENUE
Sydney, Australia