8th WOMEN IN EMERGENCY SERVICES, ENFORCEMENT & DEFENCE LEADERSHIP SUMMIT

Critical thinking is the art of analysing, processing and understanding information. Critical thinkers can draw reasonable conclusions from a set of information to distinguish useful and useless details for decision-making. But let's not forget the value of communication. Industry leaders must know how to entwine critical thinking and communication skills. This workshop will provide you with a broader understanding of critical thinking concepts and communication techniques to support you on your career ascent. 

The disposition towards critical thinking

- Stimulate inquisitiveness in your thought processing

- The laws of induction and deduction in processing information

- Practice self-efficacy and self-trust 

Foundations to developing your strategic foresight 

- Scenario development and analysis 

- Classify repetition and patterns 

- Assess the implications of present actions and decisions

Marriage between objective analysis and effective communication

- Distinguish between active listening and reflective listening 

- Develop your cognitive agendum before communicating

- Efficient communication in complex scenarios

Inductive and deductive communication

- Identify whether you’re an inductive and deductive communicator

- Diversity in various communication techniques

- The power of inductive and deductive communication in variform conditions

Join Liquid Learning and your chair, Clare Desira, for this opening kick-off session as we prepare for two days of incredible industry speakers, senior leaders, expert deep-dives and unmissable panel discussions!

After opening remarks the whole room breaks up into INTERACTIVE GROUPS for you to meet one another, network, and outline your desired learning outcomes as we start unpacking the key themes of the conference!

Leaders must summon their will to deal with a range of complex and unknown situations, creating workplaces that are motivating and safe for others. Leadership requires courage in action. Without courage, your ability to lead effective teams can be discredited and derailed.

- Encourage to build courage

- Become a better leader using empathy and kindness

- Don't hinder failure, embrace it!

Defence, enforcement and emergency services strive to increase diversity in its ranks, particularly since the advent of the All-Volunteer Force. It has made significant progress, but changes appear to be sluggish. One of the reasons is how latent biases, especially concerning gender and race, inhibit the achievement of diversity goals. Join our lineup of panellists as they detail their journey and provide guidance on how you can break cross-cultural barriers. They'll outline how biases could affect personal advancements in the workplace, and what can be done to reduce biases to diversify senior leadership.

- Break cross-cultural barriers

- Identify how biases could affect your personnel advancements

- Your role in reducing biases to diversify senior leadership

Many of the emergency services, enforcement and defence industries consist of active-duty, reserve military, federal civilian employees, and private contractors. Hierarchical relationships are inherent in armed forces, police, intelligence agencies, military, enforcement, and emergency service lines. Working as a civilian in these environments can be particularly challenging as nonuniform or civilian leaders face rejection or be ignored when leading ranked teams. Danni will explain how you can lead a team of ranking members as a civilian leader. 

- Inspire belief and support for your cause 

- Your knowledge and work is your rank and uniform  

- Be a team player - understand the culture to gain trust 

Making space for innovation and progress means making space for women. Initiatives that amplify the voices of women through inclusive and safe platforms hold up a mirror to the organisation they exist within. These initiatives act as windows into overlooked parts of the organisation, providing a clearer view of the pitfalls and challenges that employees face. The hard work that goes into their creation is often overlooked, under-valued and under-resourced. Join us for a conversation with Major Lyndsay Freeman as she discusses what it means to ‘create space’ for women, and ways in which organisations can empower and authentically invest in grassroots, women-centric initiatives.

Leaders need to command presence and embody boldness, though women face unique challenges when it comes to establishing a presence. A key component to these challenges is buying into impostor syndrome or using body language that appears submissive, waiting for others to recognise and reward their achievements. Control the kind of impression you make and take command. Join Catherine as she discusses how you can control how people perceive you through exploring strategies that will support your leadership journey.

- Be confident and make a positive first impression

- Project authority and power

- Be a serious contender and aspire for senior positions

Most leaders guide with their heads, forgetting a critical component of leadership - their hearts. They’re conditioned to put business before benevolence, which is profitable in certain scenarios, though unsustainable in the new generation of leadership. Compassionate leaders use their social attributes to understand each team member as a significant individual. Michelle will explore how you can be a powerful and compassionate leader, using her journey as a summary of the essential skills you need to thrive.

- Compassionate and mindful communication

- Exemplify unselfishness to lead, rather than follow 

- Nurture innovation through compassion  

There is a fine line between self-respect and ego. Quite often, problems arise because most individuals cannot differentiate between the two. As a result, ego clashes can occur causing rivalry and tension in a team environment, which is detrimental to the organisation, employee morale and group dynamics. When egos come to head at the workplace, it is your duty as a leader to control the situation from escalating, whether it be two individuals from your team or whether the egoism is directed towards you. So how does one avoid and manage this ego clash? Commander Justine Gough will discuss how you can manoeuvre around the clash of egos with practical tips like trying to identify the root of the problem, encouraging and supporting those around you who feel ignored. 

- Identify the root of the problem behind the ego

- Support your team and those who feel ignored

- Do not ignore the issue!

Emergency situations are unexpected and require quick organised action. However, response to these situations routinely leaves frontline staff exposed to trauma. These unsung heroes enter into burning buildings, pull crash survivors to safety, carry out life-saving procedures, and deal with the aftermath of horrible tragedies. These professionals need to be incredibly strong and resourceful, and must be supported by exemplary leadership to not only aid employees in navigating the unexpected safely, but build a culture of courage and resilience. Join Inspector Cumming as she reflects on her own career experience, explores real-world industry examples and provides you with strategies for enabling individuals and teams to thrive and survive in this complex and turbulent space.

- Develop strategies for aiding post-traumatic growth in your emergency services staff

- Explore the critical elements and benefits of resilience in overcoming adversity

- Prioritise resilience as a goal and a standard in emergency management 

It has been widely accepted that increasing diversity in organisations results in greater innovation as well as diversity of thought. Quantitative data supports this proposition through case studies, correlations between increasing female board membership and better financial returns and statistical computer modelling of comparisons between diverse and homogeneous teams. As leaders, how can we ensure the success of our organisations through inclusion promoting innovation? Lieutenant Colonel Kidson will provide a clear rationale on how you can build an active strategy to broaden the spectrum of diverse thinking at management levels.

- Increase diversity through strong management support 

- Encourage cognitive diversity and openness 

- Facilitate dialogue between people of different gender and backgrounds

Late afternoon of December 27, 1998. Captain Marc Pavillard was at home with friends and family when he got a phone call from his Flight Commander – a call that would change everything. Join Marc as he reflects upon the incredible 1998 Sydney to Hobart Yacht Race rescue mission, where tenacity and valour were hallmarks of the sailors caught in the storm. Risk management, teamwork, and innovation allowed the helicopter crew to rescue sailors from the sinking Sword of Orion yacht. Some 21 years on and elements of this rescue remain raw and emotional. Marc will recount the challenging circumstances and decision-making under pressure, and how he realised that the lessons learned during this rescue have more currency than ever – in emergencies, but also many other areas of life.

- Learn how to manage risks and make sound decisions under pressure

- How trust in your people creates a team that can achieve anything

- Hear how strong foundations through training and experience give your teams capacity to deal with the extraordinary

When it comes to emergency and disaster management, leadership can make the difference between success and catastrophe. Depending on their abilities, a leader can minimise the damage caused by situation, or exacerbate the impact. Our panel of industry leaders will discuss the key skills and qualities that leaders should possess to understand the environmental factors, assess the scope of a disaster, and successfully support their teams through times of emergency and adversity.

- Effective strategic planning and organising personnel 

- Operate with a clear vision and organisation values

- Make decisions based on situational analysis, knowledge and experience 

Leaders who excel under pressure don’t panic. They have control and can provide a calming effect on others. Competent leaders demonstrate and radiate confidence - especially under pressure. But what skills are necessary to work towards being this type of leader? Join Deputy Commissioner Worboys as he discusses his leadership journey, the practical skills required to be an effective leader for your organisation, and guides you on the path to leadership.

- Actions plan to combat stress - resilience 

- Train the brain to deal with the chaos

- Model and encourage wellbeing practices

Clare will bring together the themes and ideas explored over the conference. Through engaging discussion, Clare will summarise the takeaways from the event and offer ideas for taking the next step in your career.

- Create your plan of action

- Summarise takeaways

- Forge your transition into the confident you

Cultivate resilience for leadership success

- Develop your leadership style

- Develop confidence to lead authentically

- Resilience as a leadership approach

- Focus on strengths

Foster a constructive mindset

- Build a positive mindset for leadership

- Turn weaknesses into growth opportunities

- How to stay calm under pressure

Manage and limit the effects of stress

- Identify your stress triggers

- Recognise your leadership strengths, weaknesses and triggers

- Find ways to cope with and avoid stress

- Recover from setbacks and adversity

Internalise your leadership identity

- Self-empowerment to underpin career progression and risk-taking

- Develop authentic leadership voice

- Connect leadership and wellbeing

Working in male-dominated professional fields

- Behavioural norms within these organisations

- Unconscious bias - How this affects decision making

- Recognise your own biases at play

High-level communication skills for career advancement

- Leverage your communication style

- Develop and communicate confidence, poise and assertiveness

- Influence with integrity

- Manage conflict and execute difficult conversations with confidence

Foster high performance in teams

- Diversity of thought and creating inclusive work environments

- A coaching approach

- Assertive vs aggressive leadership approaches

Strategic career progression

- Skills for self-promotion and accelerated career progression

- Transition strategies

- Recognise when conversations turn crucial

- Achieving improved leadership performance - your action plan