VPS 3-4 Critical Thinking & Problem Solving

Critical thinking and problem solving as a key priority in the VPS

- Review the current context and landscape

- Frame problems rationally and produce evidence-based solutions

- Use problem-solving to drive your career advancement

Unpacking critical thinking techniques

- Learn essential cognitive principles, tools, and strategies

- Review tools and take stock of limitations and strengths

- Objectively collect and evaluate evidence

- Explore creative thinking for generating new ideas and links

Problem-solving methods and key tools

- Review common types of problems

- Utilise root cause analysis

- Explore systems thinking to clarify causes, constraints, and effects

- Create a process map and apply creative problem-solving techniques

Working with others on problem-solving

- Facilitate a shared understanding

- Prepare and present powerful evidence-based arguments and solutions

- Discuss ciognitive biases and ideological conflict

Understanding the problem

- Agree on the reality of the problem

- Evaluate problem impacts

- Consider solution criteria and problem-solving deliverables

Identify and evaluate possible solutions

- Evaluate solutions based on feasibility, impact, and risk

- Approach complex or ‘wicked problems’

- Review tools, priorities, and resources available

The problem-solving process in action

- Analysis of variables, root-cause analysis, and interdependencies

- Design of possible solutions or opportunities

- Selection and deployment of solution

- Decision on implementation

- Monitor, learn, and evaluate

Cultivating your skills and maintaining your edge

- Wrap up discussion on key themes

- What will you do differently as a result of this program?

- Develop your action plan to implement on your return to work