• Apply practical outcome-driven models for strategic decision-making
• Explore a systematic approach for problem analysis and strategy formulation
• Understand your role as a senior leader in empowering others to address challenges
• Overcome common roadblocks to resolve complex problems
Fiona Maggs
Fiona boasts a 35-year track record of transforming businesses. She served as Sales Director at Unilever, Head of Beverages at RFG, and National Strategy Manager at Coca-Cola Amatil, earning an Exceptional Leader Award. Fiona excels in strategy, negotiations, sales, restructuring, identifying new growth pillars and developing high performance teams. She is the Principal of Dial Consulting which specialises in strategy consulting and leadership training programs across both private and public sectors. She works with ambitious leaders to enable them to create the organisational results they demand, the culture they desire, and the career and personal worth they deserve. Fiona is the President of the NSW Division of Australian Institute of Training and Development, and her programs are founded on neuroscience, adult learning and change management principles to ensure the training delivers lasting behaviours and improved organisational performance.
Principal
Dial Consulting
Strategic thinking and problem solving
- How the current context is shaping organisations
- The role of strategic thinking in senior leadership
- Responding to emerging challenges
Enhancing your decision-making
- Cognitive principles, and tools essential for effectiveness
- Addressing common limitations and challenges
- Utilise models, tools and tactics to enhance overall capabilities
Advanced problem solving for senior leaders
- How to objectively collect and evaluate evidence
- Exploring reason-based approaches to tackle complex solving
- Applying rational and creative problem solving tools and techniques
Leading and influencing others on key issues
- Effectively engaging stakeholders to understand the problem and identifying potential solutions
- Integrating multi-stakeholder perspectives and facilitating shared understanding
- Resolving conflict and disagreement in group problem solving
Fiona Maggs Principal Dial Consulting
Definition: Understanding the problem
- Reaching agreement on the problem: Defining key variables, known causes, structure, scope, stakeholder impact, interdependencies and constraints
- Evaluating problem impacts
- Developing solution criteria and the problem solving approach
Analysis: Identifying and evaluating possible solutions
- Generating and evaluate solutions based on feasibility, impact and risk
- Taking stock of required skills, knowledge and resources to resolve the problem or realise the opportunity
- Leadership, management, planning and team deployment considerations
Implementation: from strategy to results
- Testing solutions: prototypes, pilots, simulations
- Adopting a systematic approach to solution implementation
- Building engagement and embedding change
Overcoming roadblocks to strategic thinking and problem solving
- Cognitive biases, ideological paradigms and group-based
- The inherently challenging nature of ‘wicked problems’
- Cultivating your skills and maintaining your edge as a strategic thinker and problem solver
Fiona Maggs Principal Dial Consulting
Rapid Action
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Join us online, from the comfort of your home or office.
7th - 8th, May 2024
Online
13th - 17th, May 2024
Sydney, Australia
27th - 31st, May 2024
Sydney, Australia
3rd - 7th, June 2024
South Brisbane, Australia
