• Expand your perspective on opportunities and deepen your understanding of strategic issues
• Harness stakeholder engagement principles to work collaboratively on organisational issues
• Understand your role as a senior leader in empowering others to solve problems
• Overcome common roadblocks to strategic thinking and problem solving
Fiona Maggs
Fiona boasts a 35-year track record of transforming businesses, from global giants like Unilever to startups. Notably, she served as Sales Director at Unilever, Head of Beverages at RFG, and National Strategy Manager at Coca-Cola Amatil, earning accolades as an Exceptional Leader. Fiona excels in negotiations, supplier issue resolution, complex network restructuring, and consensus-building for IT projects. She now focuses on Dial Consulting, offering expertise in negotiation, strategy execution, leadership, and executive coaching. Fiona's programs, steeped in neuroscience and change management principles, drive lasting behavioral change and improved business performance.
Principal
Dial Consulting
Strategic thinking and problem solving
- How the current strategic context is shaping organisations
- Senior leadership and the importance of strategic thinking and problem solving
- Responding to emerging strategic challenges in 2022 and beyond
Strategic thinking skills and tools
- The cognitive principles, tools and strategies essential to strategic thinking
- Common limitations and challenges to strategic thinking
- Models, tools and tactics to shape strategic thinking
Advanced problem solving for senior leaders
- How to objectively collect and evaluate evidence
- Exploring reason-based approaches to problem solving
- Applying rational and creative problem solving tools and techniques to address strategic issues
Leading and influencing others on strategic issues
- Effectively engaging stakeholders to understand the problem and identifying potential solutions
- Integrating multi-stakeholder perspectives and facilitating shared understanding
- Resolving conflict and disagreement in group problem solving
Fiona Maggs Principal Dial Consulting
Definition: Understanding the problem
- Reaching agreement on the problem: Defining key variables, known causes, structure, scope, stakeholder impact, interdependencies and constraints
- Evaluating problem impacts
- Developing solution criteria and the problem solving approach
Analysis: Identifying and evaluating possible solutions
- Generating and evaluate solutions based on feasibility, impact and risk
- Taking stock of required skills, knowledge and resources to resolve the problem or realise the opportunity
- Leadership, management, planning and team deployment considerations
Implementation: from strategy to results
- Testing solutions: prototypes, pilots, simulations
- Adopting a systematic approach to solution implementation
- Building engagement and embedding change
Overcoming roadblocks to strategic thinking and problem solving
- Cognitive biases, ideological paradigms and group-based
- The inherently challenging nature of ‘wicked problems’
- Cultivating your skills and maintaining your edge as a strategic thinker and problem solver
Fiona Maggs Principal Dial Consulting
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Level 13, 60 Margaret St, Sydney, NSW, 2000, Australia
+61 2 9250 0999
7th - 8th, May 2024
Online
13th - 17th, May 2024
Sydney, Australia
27th - 31st, May 2024
Sydney, Australia
3rd - 7th, June 2024
South Brisbane, Australia
