Public Sector Leadership Level 1: Emerging Leaders & Managers Toolkit

Capabilities and attributes of an effective leader

- Identify your core values and goals

- Maximise skills to become an authentic leader and communicator

- Identify the right mindset - what stays and what goes

Fundamentals of Emotional Intelligence (EQ)

- Evaluate your EQ level and identify opportunities for further growth and leadership development

- Understand the link between self-awareness and leadership success

- Embrace qualities of empathy to become a compelling and inspiring leader

Effective decision-making in complex environments

- How to deal with complex issues - making the ‘right’ decision

- Identify evaluate and harness information from diverse sources to drive practical decisions

- Effectively share information with others and encourage cooperation in coping with change

Communicate with new purpose

- Create and convey a clear vision for your team

- Recognise and value diversity in your team’s working and communication styles

- Construct a strategy to master tough conversations

Manage work through others - The importance of delegation in team development

- Identify and monitor changes that impact your work environment

- How to set achievable, manageable and measurable goals

- Drive team capacity through coaching and performance feedback

Adaptive leadership in times of disruption and change

- How to engage your team to translate strategic plans into concrete actions

- Develop resilience to maximise personal and team focus

- Empower your team to embrace change initiatives

Stakeholder engagement

- Identify and gain access to influencers

- Learn to trust your initiative and judgement

- Nurture internal and external relationships

Review key learning points and build you action plan

- Embrace resilience and flexibility as key leadership skills

- Establish the importance of balancing capabilities over your career

- Plan and commit to actions that will lead to success