Policy Officers' Intensive

A comprehensive workshop to advance your skills as a policy officer

  • November 12th - 14th, 2019
  • Cliftons Canberra


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- Identify the fundamentals of policy analysis for successful implementation
- Discover different approaches to raising policy issues
- Establish available tools & techniques that will deliver key policy outcomes
- Acquire tips to communicate all stages of the policy process cross-functionally


Carolyn Page

Carolyn Page has led policy, evaluation and communication teams in 3 government agencies, and in 2001, in the Department of Agriculture, Fisheries and Forestry, she pioneered the use of ‘Policy Logic’ to help policy and program teams clarify their thinking about policy development, program implementation and evaluation—an approach now used widely in Australian government, state and territory agencies. She founded the Clear English Company in 2007 and has been a regular presenter on policy and program development for Liquid Learning.

The Clear English Company

  • Susan Garner
    Garner Willisson
  • Rob Richards


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Policy in practice - Planning, analysis and development
Writing for policy results
Fundamentals of policy project management and implementation
Day One

12 Nov


Policy analysis and development - The fundamentals

- Policy-making models - cycles, systems and other constructs

- The real world - impediments, interruptions and timing

- Expecting the unexpected

- Use logic models to build understanding to map policy trajectories


What's the logic of your policy?

- Identifying policy problems - what are the outcomes we want??

- Understanding context, politics and agendas

- Framing policy issues and developing a theory of change

- Wicked problems and policy experimentation

Evaluation and evaluative thinking

- Essential skills and tools for policy analysis

- Identify pitfalls and manage risk

- Identify measurable indicators of success at each stage of the policy cycle


Plotting for success - Collaboration and communication

- Combine regulatory, economic and social instruments to achieve a desired outcome

- Build key relationships and tapping expertise

- Working with service providers and program managers

- Making your case - communicate policy issues and ideas to achieve a favourable outcome

  • Carolyn Page Director The Clear English Company

Day Two

13 Nov


Principles of effective policy writing and communication

- The do’s and don’ts: A key overview of effective policy writing

- Identify the power of plain language when communicating to non-policy stakeholders

- Reach key stakeholders who are integral to the policy process

Organise information for policy writing

- Assess the ongoing process of issues identification and how to succinctly raise concerns

- Establish the policy context and level of detail

- Stakeholder engagement and consultation

Core principles for policy documents - Ideal & reality

- Mapping out the core structure of the policy - What should a policy document look like?

- Identify policy client demand and ensure the needs of key stakeholders are met

- Live updating of conditions: Integrate policy decisions and non-decision into an evolving policy document

- The use of active voice rather than passive voice

Future proof your policy

- Manage and prioritise competing internal and external demands

- Inviting feedback and constructive criticism in order to build upon current tools and techniques

- Success and failure - Learn from the past to benefit present and future policy

- Improve your professional research and reading skills

  • Susan Garner Director Garner Willisson

Day Three

14 Nov


Project management within the public policy space

- What is “policy project management” and why is it important?

- Differences to traditional project management approaches

- What is involved with policy project management?

- Managing for complexity in policy project management

Policy project management - Tools and principles

- Using an evidence based approach

- Strategic planning v’s implementation planning

- Inclusive consultation - make it real and effective

- Delve into information and document management - question setting, gantt charts, timelines and financial management

- Success and failure factors

Beyond planning - Implementation and review

- What does policy success look like?

- Good monitoring and evaluation of policy projects

- Controlling the project - managing quality and resources

  • Rob Richards Director Evidentiary


Cliftons Canberra

Level 2, 10 Moore Street, Canberra, ACT, 2601, Australia

02 6122 0999

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