Policy Officers' Intensive

A Comprehensive Workshop to Advance Your Skills as a Policy Officer

  • April 30th - May 2nd, 2019
  • Cliftons Brisbane


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- Identifying the fundamentals of policy analysis for successful implementation
- Discover different approaches to raising policy issues
- Establish available tools and techniques that will deliver key policy outcomes
- Acquire tips to communicate all stages of the policy process cross-functionally


Susan Garner

Susan Garner is the director of a Canberra based consultancy firm, Garner Willisson Pty Ltd which specialises in policy analysis, program evaluation and capacity building. Susan has had a diverse career in the public and private sectors, as a researcher, policy analyst, manager and consultant. During a 20-year public sector career she was responsible for the development of national strategies, reform agendas and budget initiatives in Australian Government portfolios responsible for health and ageing, families and community services, industry, science and communications. 


Garner Willisson

  • Rob Richards
  • Carolyn Page
    The Clear English Company


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Dilemmas, tools and frameworks for policy analysis and development
Writing effective policy documents
Introduction to policy project management and implementation
Module One - 30 Apr


Policy analysis and development: The fundamentals

-      The role of policy analysis and obstacles to effective policy 

-      Revisiting the stages of policy development 

-      The real world: Impediments, interruptions and timing 

-      Policy-making models: Cycles, systems and other constructs 


Understanding context, policy issues and responses 

-      Identifying policy problems: What is driving change?

-      Identifying existing impediments to change 

-      Understanding the context, politics and agendas for a proposed policy

-      Reviewing the institutional settings and processes in which policy analysis / development occur

-      Policy and political institutions and their role in public policy

-      Framing policy issues and developing a theory of change

-      Determining the appropriateness of policy approaches

-      Wicked problems and policy experimentation 


Developing an evaluative mindset 

-      The essential skills and tools for policy analysis

-      Identifying pitfalls and managing risk 

-      Using ‘Program Logic’ and ‘Policy Logic’ to map policy trajectories and identify measurable indicators of success at each stage of the policy cycle 


Plotting for success: Collaboration and communication 

-       Combining regulatory, economic and social instruments to achieve a desired outcome 

-       Building key relationships and tapping expertise

-       Working with service providers and program managers

-       Making your case: Communicating policy issues and ideas to achieve a favourable outcome

  • Carolyn Page Director The Clear English Company

Module Two - 1 May


Principles of effective policy writing and communication

-      The do’s and don’ts: A key overview of effective policy writing

-      Identifying the power of plain language when communicating to non-policy stakeholders

-      Reaching key stakeholders who are integral to the policy process

Organising information for policy writing

-      Assessing the ongoing process of issues identification and how to succinctly raise concerns

-      Stakeholder engagement and consultation

Organising principles for policy documents

-      Mapping out the core structure of the policy - What should a policy document look like?

-      Establishing the policy context and level of detail

-      Identifying policy client demand and ensuring the needs of key stakeholders are met

-      Live updating of conditions: Integrating policy decisions and non-decision into an evolving policy document

Continuing to build your policy writing capabilities

-      Managing and prioritising competing internal and external demands

-      Inviting feedback and constructive criticism in order to build upon current tools and techniques

-      Success and failure: Learning from the past to benefit policy both present and future

-      Identify tools and techniques to improve your professional research and reading skills

-      Acquire the ability to both deliver and receive feedback in a professional manner

  • Susan Garner Director Garner Willisson

Module Three - 2 May


Complexity and public policy

-      What is “policy project management” and why is it important?

-      What is involved with policy project management?

-      Complexity within public policy – understanding the policy space

-      Managing for complexity with policy project management

Policy project planning

-      Implementing good policy project management throughout the policy cycle

-      Success factors

-      Managing and sharing information/evidence effectively, effective communication

Risk management

-      Understanding sources of uncertainty and risk to policy development and management

-      Working to mitigate risks including adverse or perverse outcomes

-      Using evidence to mitigate risks

Beyond planning - Implementation and review

-      Implementing the plan!

-      Good monitoring and evaluation of policy projects

-      Controlling the project -managing quality and resources

-      Managing internal and external perceptions

-      Ethical and professional considerations in public policy

  • Rob Richards Director Evidentiary


Cliftons Brisbane

Level 3, 288 Edward Street, Brisbane, QLD, 4000, Australia

07 3231 0999

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