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7th - 8th, April 2021
Virtual / Streaming

Essential leadership strategies for career success in uncertain times


- Lead with confidence through uncertainty
- Define your leadership qualities
- Use Emotional Intelligence (EQ) to drive productivity
- Design your leadership action plan


Dr Karen Whittingham

Karen is one of Australia’s leading executive management development specialists who has worked with thousands of executives to transition them into senior leadership roles quickly and effectively. She is an Organisational Psychologist passionate about people’s success and facilitating their careers to rise. She teaches Organisational psychology at UNSW and works with ASX listed companies and large public sector organisations to drive engagement, inclusion and performance.

Impact Psychology Pty Ltd


Workshop Day One
Workshop Day Two
NSW Public Sector Women in Leadership Workshop

07 Apr - 08 Apr


The fundamentals of Emotional Intelligence (EQ)

- Explore the main elements of EQ

- How to identify your areas of strength and weakness

- Evaluate your emotional responses and their effects during challenging times

Use EQ to drive productivity

- Understand emotional drivers to better motivate yourself and your team whilst remote working

- Expand emotional agility - adapt behaviour to suit different leadership styles

- Emotional reasoning for effective decision making

Strengthen your resilience and resolve

- Perform productively through tough times

- Deal constructively with stress, criticism and setbacks

- Effectively manage conflict and turn negativity into opportunity

EQ to progress in your career

- Recognise and explore areas of growth and development

- Understand behaviour in times of change

- Proactively apply EQ moving forward

  • Dr Karen Whittingham Director Impact Psychology Pty Ltd


Project confidence and credibility

- Develop productive communication skills

- Practice authenticity

- Influence and engage your teams


Stakeholder management

- Adapt strategies to manage different people

- Harness and resolve conflict

- Understand and prioritise key relationships


Beyond the words - Nonverbal and paraverbal communication

- Use eye contact and posture to make your message stick 

- Master your gestures to influence with purpose

- Fine-tune pitch, tone and speed of your speech to make an impact


Personal action plan for success in the NSW Public Sector 

- Identify and respond to threats and see challenges as opportunities

- Determine your areas for development, key resources, change agents and networks

- Plan your actions - identify and pursue opportunities beyond your to-do-list

  • Dr Karen Whittingham Director Impact Psychology Pty Ltd



Virtual / Streaming

Virtual / Streaming

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