View Brochure REGISTER NOW!


21st - 22nd, March 2023
Sydney, AU

Practical outcome-driven models for critical thinking and problem solving


- Unpack critical thinking as a mental process and set of action steps to address everyday problems
- Use a structured systems thinking approach to analysing problems and designing solutions
- Leverage the skills of creative and lateral thinking in complex problem solving
- Overcome common roadblocks to critical thinking and problem solving


Garry Mills

Gaz Mills simplifies brain science to create brainy athletes, leaders and teams. His clients include professional athletes, passionate leaders, energetic entrepreneurs, and their teams. Gaz was a Prime Minister's bodyguard, specialist police trainer, and public sector executive. He is an endurance athlete, Beyond Blue speaker, coffee snob, and survived a reality TV show.

Presenter & Coach
Garry Mills Peak Performance


Workshop Day One
Workshop Day Two
NSW Public Sector Grades 9-10 Critical Thinking & Problem Solving

21 Mar - 22 Mar


Critical thinking and problem solving as a key priority in the NPS

- Review the current context and landscape for problem-solving in the NPS

- Why problem-solving has been identified as a top skilling priority across all levels of the NPS

- How critical thinking provides the necessary lens to frame problems rationally and produce evidence-based solutions

- How problem-solving ability could drive your career advancement in 2022 and beyond


Unpacking critical thinking techniques

- The cognitive principles, tools and strategies essential to critical thinking

- Reviewing critical thinking tools and taking stock of our own limitations and strengths

- How to think like a scientist - Learning how to objectively collect and evaluate evidence

- Whole-brain thinking; exploring creative thinking for generating new ideas and links, acting on intuition, imagining possibilities and connecting ideas through considering alternatives


Problem-solving methods and key tools

- Reviewing common types of problems

- Root cause analysis - getting to the heart of the problem

- Explore how Systems Thinking is applied to provide clarity around root causes, interdependencies, possible constraints and outcomes

- Creating a process map or mind map to provide clarity around the problem

- Creative problem-solving techniques and activities 


Working with others on problem-solving

- Facilitating a shared understanding of issues and problems

- Learn to prepare and present powerful evidence-based arguments and solutions - Resolving conflict and challenges in group problem solving

- Cognitive biases, ideological conflict and problems arising in groups

  • Garry Mills Presenter & Coach Garry Mills Peak Performance


Definition: Understanding the problem

- Agreeing on the reality of the problem: Definition of key variables: known causal factors, structure, scope, stakeholder impact, interdependencies and constraints

- Evaluating problem impacts

- Consider solution criteria and problem-solving deliverables


Analysis: Identifying and evaluating possible solutions

- Evaluate solutions based on feasibility, impact and risk

- How to approach complex or ‘wicked problems’ (problems resistant to conventional resolution) - Review tools, priorities and resources available (including expertise)


Implementation: The problem-solving process in action

- Approaching the problem-solving process as a system, applying a critical thinking lens at all stages, consider: - Analysis of variables, root-cause analysis and interdependencies

- Design of possible solutions, opportunities or courses of action

- Selection and deployment of solution

- Decision on Implementation

- Monitoring, learning and evaluation


Cultivating your skills and maintaining your edge as a critical thinker 

- Wrap up discussion on key themes

- What will you do differently as a result of this program?

- Develop your action plan to implement on your return to work

  • Garry Mills Presenter & Coach Garry Mills Peak Performance


NPPS0323A logo
Become a Partner



Karstens Sydney

111 Harrington Street, Sydney, NSW, 2000

1300 008 710

Find Your Next Event

Thank you for joining us!

Great! Keep an eye out on our updates and newsletters.