NSW Public Sector Grades 7-8 Essential Skills Workshop

Establish your personal and professional values

- Assess the skills, capabilities and attributes of an effective leader

- Establish your core values at the heart of your professional band

- Learn to demonstrate your value to the organisation

- Become a reflective practitioner and lifelong learner

Coaching, supervising and managing relationships - the importance of Emotional Intelligence (EI)

- Understand the impact of EI on your performance 

- Use authenticity, acceptance and empathy to build trust

- Create and sustain relationships at all levels in the organisation

- Identify opportunities to develop your EI and the EI of others

Increase accountability and positively influence others

- Enhance team cohesion, engagement and motivation

- Make a business case - provide sound advice and recommendations 

- Study conflict resolution techniques and models 

- Build team capacity through performance feedback and coaching

Harness the ability to problem solve and make effective decisions 

- Use flexible thinking styles to find solutions

- Re-frame your thinking to solve problems 

- Trust your experience to develop robust decision-making processes

- Balance independent and group decision-making efforts

Understand change management principles

- Develop new styles for managing transformation and change 

- Improve situational awareness and solution finding

- Support stakeholders and teams through changes 

- Learn to set measurable goals and communicate expectations clearly

Improve stakeholder management for career success

- Expand influence and better understand stakeholder interests and needs 

- Resolve complex enquiries and competing viewpoints

- Strengthen your negotiation skills

- Form and maintain stronger stakeholder relationships

Develop resilience in times of uncertainty  

- Support others through challenging times 

- Grow strong internal and external networks for advice 

- Develop strength through diversity of thought

- Invest in self-care - maintain your emotional and physical wellbeing

Key approaches to grow trust, credibility and build confidence in your abilities

- Trust models - learn to generate trust the quick and slow method

- Be courageous - trust yourself to perform 

- Embrace flexibility on the road to success

- Commit to a conscious development path