• Recognise the importance of negotiation skills in the workplace and in everyday life
• Discover your personal negotiation style and strategies to resolve conflict during a negotiation
• Investigate how non-verbal communication, persuasion, influence, and culture can impact a negotiation
• Use principled negotiation to respond to critical moments in negotiation simulations
Fiona Maggs
Fiona is a seasoned leader with a wealth of experience spanning over 17 years at Coca-Cola Amatil, as well as senior roles including Sales Director at Unilever, and Managing Director at Lumaten Shopper Research Consultancy. Fiona delivers programs in strategy, problem-solving, sales, negotiations, and leadership, while also offering executive coaching from emerging leaders to the C-suite. She is passionate about driving growth, building high-performing teams, and empowering ambitious leaders.
Leadership Expert & Executive Coach
Dial Consulting
Understanding negotiation fundamentals
- Explore negotiation strategy and structure
- Prepare and plan for negotiation
- Identify key factors and dynamics
Learning practical techniques
- Understand needs and interests
- Navigate towards win-win outcomes
- Design creative solutions
Principles of persuasion and influence
- Frame ideas for maximum impact
- Understand persuasion for effective presentation
- Ethically utilise power and influence
Elevating performance
- Identify strengths and weaknesses
- Debrief and self-assess
- Create an action plan
Fiona Maggs Leadership Expert & Executive Coach Dial Consulting
Rapid Action
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Level 24, 288 Edward Street, Brisbane, QLD, 4000, Australia
07 3231 0999
26th - 27th, November 2024
Online
26th - 27th, November 2024
Newcastle, AU
5th - 6th, December 2024
Canberra, Australia
5th - 6th, December 2024
Canberra, Australia
