• Recognise the importance of negotiation skills in the workplace and in everyday life
• Discover your personal negotiation style and strategies to resolve conflict during a negotiation
• Investigate how non-verbal communication, persuasion, influence, and culture can impact a negotiation
• Use principled negotiation to respond to critical moments in negotiation simulations
Fiona Maggs
Fiona is a seasoned leader with a wealth of experience spanning over 17 years at Coca-Cola Amatil, as well as senior roles including Sales Director at Unilever, and Managing Director at Lumaten Shopper Research Consultancy. Fiona delivers programs in strategy, problem-solving, sales, negotiations, and leadership, while also offering executive coaching from emerging leaders to the C-suite. She is passionate about driving growth, building high-performing teams, and empowering ambitious leaders.
Leadership Expert & Executive Coach
Dial Consulting
Understand negotiation fundamentals
- Introduction to negotiation strategy and structure
- The importance of preparation and planning process
- Identify key factors and dynamics in negotiations
Learn practical techniques for optimum success
- Reading the other party - Understanding needs and interests
- Steering the negotiation - Navigating towards win-win outcomes
- Designing creative solutions - Thinking outside the box
Principles of persuasion and influence
- Exploring key approaches to framing ideas for maximum impact
- Understanding persuasive communication styles for effective presentation
- Utilising power and influence ethically to achieve desired outcomes
Take things to the next level
- Analysing performance, identifying strengths and weaknesses
- Debriefing and self-assessment
- Create an action plan - Implement strategies for future negotiations
Fiona Maggs Leadership Expert & Executive Coach Dial Consulting
Rapid Action
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SAVE UP TO $600
Value Plus
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SAVE UP TO $400
Super Saver
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SAVE UP TO $200
Join us online, from the comfort of your home or office.
26th - 27th, November 2024
Online
26th - 27th, November 2024
Newcastle, AU
5th - 6th, December 2024
Canberra, Australia
5th - 6th, December 2024
Canberra, Australia
