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Navigating Difficult Conversations Workshop


September 16th, 2024 / Sydney, AU
SAVE UP TO $300
Discount ends in 18 days

Overview


Strategies, tools, and frameworks for effective communication in challenging situations

• Identify and address barriers hindering difficult conversations
• Develop practical strategies for effective communication
• Enhance conflict resolution skills, define objectives, and stay solution-focused
• Craft a personal action plan to apply your newfound skills in various real-world scenarios

Speakers


Caroline New

Caroline New is a highly experienced executive coach and leadership facilitator who has spent the past 18+ years working with executives across the ICT, business and government sectors to develop their leadership capabilities, build high performing teams and communicate with impact and influence. Recognising the challenges of operating in today’s volatile and uncertain world, Caroline empowers her clients to achieve greater resilience, clearer and more transparent communication, and the ability to negotiate successfully through a host of inevitable challenges. Caroline draws on a range of coaching tools, methodologies and leadership frameworks to tailor her approach for different clients, enabling her to deliver significant results from each coaching engagement.

Leadership Trainer, Executive Coach/Assessor & Corporate Communications Consultant
Quantum Values

Agenda


Workshop

Tailor your communication style to your situation

- Who are you talking to? Identify your key stakeholders

- Learn to adjust your style on the fly and deliver the correct message 

- Ask the right questions to get better results - When to act, and when to listen


Tackling conflict and promoting collaboration

- Develop your conflict resolution skills

- Define your objective and remain solution-focused

- Create an action plan for real world scenarios


Preparing for challenging conversations

- Identify the barriers that prevent people from having difficult conversations 

- How to build rapport and why it is important

- Strategies for effective communication


Pre-empting performance management conversations

- Spotting red flags before they become a problem

- Integrate performance conversations in your day-to-day

- Embedding purpose in performance management

  • Caroline New Leadership Trainer, Executive Coach/Assessor & Corporate Communications Consultant Quantum Values

Group Discounts

Pricing


Rapid Action

DISCOUNT ENDED

SAVE UP TO $500

Value Plus

DISCOUNT ENDED

SAVE UP TO $400

ENDS IN 18 DAYS

Super Saver

Ends August 09

SAVE UP TO $300

PRICING & BOOKINGS >
PRICING & BOOKINGS >

Early Bird

Ends August 30

SAVE UP TO $100





Venue


Sydney, Australia

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