View Brochure REGISTER NOW!

EXECUTIVE ASSISTANT DEVELOPMENT INTENSIVE

15th - 16th, June 2020
Sydney, AU

Innovation & Excellence for Executive Support

Speakers

Ursula Kohler

Ursula is challenge-driven and thrives in busy environments. With over 25 years’ experience as an EA/PA, she has worked and supported some of Australia's most recognised individuals. Ursula has provided crucial support to politicians, boards and government department heads in intense periods of political change, earning a reputation for resilience and as an EA that can “handle the heat." She understands just how vital an effective EA can be for their manager and organisation.

Founder & Director
Capital EA

Overview

- Proactive self-management for executive support excellence
- Develop & maintain resilience in a high pressure, high volume environment
- Manage expectations & manage up
- Influence with integrity (power without power)
- Get across the issues, work across the business
- Positive communication & Emotional Intelligence (EQ)
- Effectively engage with different (& sometimes difficult) personalities
- Balance your workload & active career planning

Agenda

Workshop Day One
Workshop Day Two
Executive Assistant Development Intensive

15 Jun - 16 Jun

Proactive self-management for executive support excellence

- Navigate organisational politics and tackle complex conversations

- Respond proactively to challenging situations and changing environments 

- Create strong professional relationships by establishing trust and credibility

- Project empathy and remain in control of a situation

 

Develop and maintain resilience in a high pressure, high volume environment

- Develop emotional resilience to maintain composure during times of conflict

- Strategies to initiate sensitive conversations and effectively raise concerns

- How to effectively manage high level and high volume workloads

- Increase confidence to broach sensitive topics across your organisation

 

Managing expectations and managing up

- Build an authentic and influential relationship with your manager

- Optimise time with your manager and optimise your manager’s time

- Gain full engagement from your executive during times of high pressure 

- Explore communication strategies to address difficult conversations

 

Influencing with integrity (power without power)

- Develop the ability to build rapport and maintain relationships

- Unearth your communication style to maximise your influence on key decisions

- Remain authentic when faced with making difficult decisions

- Foster trustworthy relationships

  • Ursula Kohler Founder & Director Capital EA

Getting across the issues, working across the business

- See past your own sphere and work with sensitivity

- Increase personal presence within the executive office and model behaviour

- Proactively manage expectations to operate autonomously

- Anticipate needs and prioritise to protect your time (and your manager’s)

 

Positive communication and Emotional Intelligence (EQ)

- Discover the ability to assess and measure EQ in yourself and others

- Understand your EQ and its impact on the way you are perceived

- Leverage your EQ in the workplace

- Communication styles - you get back what you give out

 

Effectively engaging with different (and sometimes difficult) personalities

- Deal with a range of personalities in high pressure situations

- Navigate challenging situations and effective communication for compromise

- Understand different communication styles to best resolve conflict

- Effectively deal with ambiguity

 

Balancing your workload and active career planning

- Manage and maintain work-life balance with an ever-increasing workload

- Project and predict - best practice calendar and diary management fundamentals

- Establish a leadership mindset that will accelerate your career development

- Develop a personal action plan and practical strategies to implement

  • Ursula Kohler Founder & Director Capital EA

Pricing

Prices start at

$1995*

Hurry!

Current discount ending in

7 Days

Pricing details & registration
I'm interested, send me updates!

Venue

Cliftons Sydney

Level 13, 60 Margaret St, Sydney, NSW, 2000, Australia

+61 2 9250 0999

Other Dates and Locations

Browse Events By Category

Find Your Next Event

or
or

Thank you for joining us!

Great! Keep an eye out on our updates and newsletters.