Executive Assistant Development Intensive

Innovation & Excellence for Executive Support

  • January 22nd - 23rd, 2020
  • Cliftons Sydney

Overview

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- Proactive self-management for executive support excellence
- Develop & maintain resilience in a high pressure, high volume environment
- Manage expectations & manage up
- Influence with integrity (power without power)

Speakers

Ursula Kohler

Ursula is challenge-driven and thrives in busy environments. With over 25 years’ experience as an EA/PA, she has worked and supported some of Australia's most recognised individuals. Ursula has provided crucial support to politicians, boards and government department heads in intense periods of political change, earning a reputation for resilience and as an EA that can “handle the heat." She understands just how vital an effective EA can be for their manager and organisation.

Founder & Director
Capital EA

Sponsors

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Partners

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Price & Discounts

Hurry!

Current discount ending!

5 Days

Prices start at

$1995*

More people? More savings!

2 - 3

Delegates

10%

Discount

4 - 5

Delegates

15%

Discount

6 +

Delegates

25%

Discount


*Only one discount applies at any given time.

Agenda

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Workshop Day One
Workshop Day Two
Executive Assistant Development Intensive

22 Jan - 23 Jan

Workshop

Proactive self-management for executive support excellence

- Navigate organisational politics and tackle complex conversations

- Respond proactively to challenging situations and changing environments 

- Create strong professional relationships by establishing trust and credibility

- Project empathy and remain in control of a situation

 

Develop and maintain resilience in a high pressure, high volume environment

- Develop emotional resilience to maintain composure during times of conflict

- Strategies to initiate sensitive conversations and effectively raise concerns

- How to effectively manage high level and high volume workloads

- Increase confidence to broach sensitive topics across your organisation

 

Managing expectations and managing up

- Build an authentic and influential relationship with your manager

- Optimise time with your manager and optimise your manager’s time

- Gain full engagement from your executive during times of high pressure 

- Explore communication strategies to address difficult conversations

 

Influencing with integrity (power without power)

- Develop the ability to build rapport and maintain relationships

- Unearth your communication style to maximise your influence on key decisions

- Remain authentic when faced with making difficult decisions

- Foster trustworthy relationships

  • Ursula Kohler Founder & Director Capital EA

Workshop

Getting across the issues, working across the business

- See past your own sphere and work with sensitivity

- Increase personal presence within the executive office and model behaviour

- Proactively manage expectations to operate autonomously

- Anticipate needs and prioritise to protect your time (and your manager’s)

 

Positive communication and Emotional Intelligence (EQ)

- Discover the ability to assess and measure EQ in yourself and others

- Understand your EQ and its impact on the way you are perceived

- Leverage your EQ in the workplace

- Communication styles - you get back what you give out

 

Effectively engaging with different (and sometimes difficult) personalities

- Deal with a range of personalities in high pressure situations

- Navigate challenging situations and effective communication for compromise

- Understand different communication styles to best resolve conflict

- Effectively deal with ambiguity

 

Balancing your workload and active career planning

- Manage and maintain work-life balance with an ever-increasing workload

- Project and predict - best practice calendar and diary management fundamentals

- Establish a leadership mindset that will accelerate your career development

- Develop a personal action plan and practical strategies to implement

  • Ursula Kohler Founder & Director Capital EA

Location

Cliftons Sydney

Level 13, 60 Margaret St, Sydney, NSW, 2000, Australia

+61 2 9250 0999

* Terms and conditions apply

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