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Energy & Resources Leadership: Managing Performance & Difficult Conversations


4th - 5th, September 2024 / Online
SAVE UP TO $500
Discount ends in 6 days

Overview


Unlock potential with effective communication and conflict resolution skills to achieve peak performance

• Recognise key motivators for each team member and adapt your communication accordingly
• Address underperformance with the right language and framing, transforming challenges into opportunities for growth
• Use effective performance management methods based on industry best practices
• Plan and oversee work processes while establishing clear performance indicators

Speakers


Andrea Kenny

Andrea has an extensive background working across a diverse range of industries in the public and private

sectors. Her experience across many diverse contexts, has given her insights to be able to adapt her

approach to suit both the needs of the participants and the outcomes which need to be achieved. Andrea

is passionate about assisting people to fulfil their potential. She engages and inspires participants with

confidence when she facilitates and always seeks to illustrate the practical application of theory to ensure

that participants leave training with a variety of skills and tools that are immediately applicable to their job

roles and their organisations. She always seeks to create a relaxed and non-judgemental atmosphere in her

workshops to facilitate an environment of trust and security to ensure a robust dialogue which is sensitive

to the participants in the room.

Management Consultant
Andrea Kenny Consulting

Agenda


Workshop

Key responsibilities as a manager and people leader

- Explore the importance (and challenges) of managing performance in a dynamic industry

- The manager’s contribution to employee engagement

- Adapt to organisational expectations, agility, and risk aversion

 

Dealing with employee disengagement

- Explore what disengagement looks like in your department or team

- Engage with risks and manage their consequences

- Apply industry-leading performance management methods

 

How to effectively engage with your team 

- Understand the key motivators for each team member, and tailor your conversations accordingly

- Clearly define performance objectives, outcomes, behaviors, and values aligned with broader business plans

- Explore coaching strategies to build capability in a team environment

 

Providing effective performance feedback

- Tackle underperformance with the right language, reframing and consistency

- Understand the dynamics of performance-related conversations

- Reinforce support through consistent feedback

  • Andrea Kenny Management Consultant Andrea Kenny Consulting

Workshop

Prepare for tough conversations

- Identify the barriers that prevent people from having difficult conversations 

- How to build rapport and why it is important

- Strategies for effective communication

 

Tailor your communication style to need and situation

- Who are you talking to? Identify your key stakeholders

- Adjust your style and deliver the correct message 

- Learn to listen and ask the right questions to get better results

 

Tackle conflict and promote collaboration

- Develop your conflict resolution skills

- Manage emotional hot buttons for positive and assertive communication

- Creating win-win solutions

 

Pre-empting performance management conversations

- Spotting red flags before they become a problem

- Integrate performance conversations in your day-to-day

- How to effectively plan and monitor work processes, and set performance indicators

  • Andrea Kenny Management Consultant Andrea Kenny Consulting

Group Discounts

Pricing


ENDS IN 6 DAYS

Rapid Action

Ends May 24

SAVE UP TO $500

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Value Plus

Ends June 14

SAVE UP TO $300

Super Saver

Ends July 05

SAVE UP TO $200

Early Bird

Ends July 26

SAVE UP TO $100





Venue


Online

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