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4th - 5th, August 2021
Virtual / Streaming

Enhance essential skills to excel in EL1 & EL2 level roles & beyond


- Demonstrate the leadership & accountability to achieve high performance
- Apply Emotional Intelligence (EI) to shape strategic outcomes
- Set & lead strategic directions across the organisation
- Deliver efficient & effective service design & delivery


Dr Karen Whittingham

Karen is one of Australia’s leading executive management development specialists who has worked with thousands of executives to transition them into senior leadership roles quickly and effectively. She is an Organisational Psychologist passionate about people’s success and facilitating their careers to rise. She teaches Organisational psychology at UNSW and works with ASX listed companies and large public sector organisations to drive engagement, inclusion and performance.

Impact Psychology Pty Ltd


Workshop Day One
Workshop Day Two
EL1 & EL2 High Performance & Leadership Workshop

04 Aug - 05 Aug


Foundations of authentic leadership

- Expectations and values of an EL leader

- Leadership in the time of a VUCA world

- Understand the shift in focus from technical management to authentic leadership 

- Understand your strengths and value as a leader

Emotional Intelligence (EI)

- Utilise EI to motivate and influence your team

- Harness EI to focus attention

- Utilise heightened EI to make effective strategic decisions

- Override emotional responses to stressful situations


Evolve into the strategic decision-maker

- The shift from micro to macro leadership

- Tools to sharpen your political nous in a changing environment 

- Manage conflicting priorities and competing demands 

- Develop your strategy execution toolkit


Build high performance teams 

- Cultivate your team to take ownership of their success

- Build reliability and accountability in your team

- Adaptable leadership strategies for managing different people

- Providing and receiving feedback - the good, the bad and the ugly

  • Dr Karen Whittingham Director Impact Psychology Pty Ltd


Stakeholder management and management  

- Engage and manage stakeholder expectations during change

- Represent and influence on behalf of your agency with authority

- Engage and manage sensitive issues under pressure

- Harness and resolve conflict to create choices and resolution 


Build resilience and a positive risk culture 

- Acting vs reacting to unexpected developments

- Harness opportunities and respond to identified and emerging risks

- Make crucial judgements under pressure

- Communicate risk management plans with your teams and senior executives


Align your team with organisational expectations

- Strategies to apply best practice approaches to implementation planning

- Implement strategic initiatives throughout the branch

- Communicating ‘proper use’ to your team and others

- Apply accountable authority instructions and delegations


Apply your learning in the workplace

- On-the-Job Guide

- Your career action plan

- Prepare yourself to take the next steps

- Identifying your future leadership opportunities

  • Dr Karen Whittingham Director Impact Psychology Pty Ltd



Online Delivery

Virtual / Streaming

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