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29th - 30th, November 2022
Virtual / Streaming

Unpack critical thinking as a mental process and set of action steps to address everyday problems


- Apply practical outcome-driven models for critical thinking and problem solving
- Expand your perspective and deepen your understanding of issues and problems impacting your work
- Understand team dynamics in problem solving and how to work with others in the process
- Overcome common roadblocks to critical thinking and problem solving


Michael Collins

Michael Collins is one of the region’s leading talent, leadership and change experts with over 25 years of experience in roles spanning Australia, New Zealand and Asia. He is a trusted adviser, thought leader and seasoned practitioner in the field of leadership assessment and development, in particular he specialises in identifying and discovering high potential leaders, differentiating leadership talent, neuropsychology and organisational change. 

High Potential Officer


Workshop Day One
Workshop Day Two
Critical Thinking & Problem Solving Workshop

29 Nov - 30 Nov


Critical thinking and problem solving as a key priority

- Review the current context and landscape for problem-solving 

- How critical thinking provides the necessary lens to frame problems rationally and produce evidence-based solutions

- How problem-solving ability could drive your career advancement in 2022 and beyond


Unpacking critical thinking techniques

- The cognitive principles, tools and strategies essential to critical thinking

- Reviewing critical thinking tools and taking stock of our own limitations and strengths

- How to think like a scientist - Learning how to objectively collect and evaluate evidence

- Whole-brain thinking; exploring creative thinking for generating new ideas and links, acting on intuition, imagining possibilities and connecting ideas through considering alternatives

- Understanding the barriers to critical and creative thinking


Problem-solving methods and key tools

- Reviewing common types of problems

- Exploring linear, non-linear and logic-based approaches to problem-solving

- Root cause analysis - getting to the heart of the problem 

- Mapping known and considering unknown variables

- How to select the right method and apply specific tools to solve a problem 

- Explore how Systems Thinking is applied to provide clarity 

- Creating a process map or mind map to provide clarity around the problem 

- Creative problem-solving techniques and activities


Working with others on problem-solving

- Facilitating a shared understanding of issues and problems 

- Learn to prepare and present powerful evidence-based arguments and solutions

- Resolving conflict and challenges in group problem solving

- Cognitive biases, ideological conflict and problems arising in groups

  • Michael Collins High Potential Officer Hipotential


Definition: Understanding the problem

- Agreeing on the reality of the problem: Definition of key variables: known causal factors, structure, scope, stakeholder impact, interdependencies and constraints 

- Evaluating problem impacts

- Consider solution criteria and problem-solving deliverables


Analysis: Identifying and evaluating possible solutions

- Evaluate solutions based on feasibility, impact and risk

- How to approach complex or ‘wicked problems’ (problems resistant to conventional resolution)

- Review tools, priorities and resources available (including expertise) 


Implementation: The problem-solving process in action

- Approaching the problem-solving process as a system, applying a critical thinking lens at all stages, consider: 

- Analysis of variables, root-cause analysis and interdependencies 

- Design of possible solutions, opportunities or courses of action

- Selection and deployment of solution

- Decision on Implementation 

- Monitoring, learning and evaluation 


Cultivating your skills and maintaining your edge as a critical thinker

- Wrap up discussion on key themes 

- What will you do differently as a result of this program?

- Develop your action plan to implement on your return to work

  • Michael Collins High Potential Officer Hipotential



Online Delivery

Virtual / Streaming

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