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Critical Thinking & Problem Solving Workshop


19th - 20th, September 2024 / Sydney, AU
SAVE UP TO $500
Discount ends in 11 days

Overview


Unpack critical thinking as a mental process and set of action steps to address everyday problems

• Apply practical outcome-driven models for critical thinking and problem solving
• Expand your perspective and deepen your understanding of issues and problems impacting your work
• Understand team dynamics in problem solving and how to work with others in the process
• Overcome common roadblocks to critical thinking and problem solving

Speakers


Fiona Maggs

With a career spanning over 25 years in the FMCG industry, Fiona has held leadership positions at Lumaten, Unilever, and Coca-Cola Amatil. She is the NSW President of the Australian Institute of Training and Development, co-chaired the Embracing Difference Council, and was honoured with the inaugural Exceptional Leader's Award. Fiona is renowned for her programs in strategy, problem-solving, leadership, and negotiation. She excels at helping ambitious individuals achieve superior outcomes, foster desired workplace cultures, and enhance personal fulfilment.

Principal
Dial Consulting

Agenda


Workshop

Critical thinking and problem solving as a key priority

- Review the current context and landscape for problem-solving 

- How critical thinking provides the necessary lens to frame problems rationally and produce evidence-based solutions

- How problem-solving ability could drive your career advancement


Unpacking critical thinking techniques

- The cognitive principles, tools and strategies essential to critical thinking

- Reviewing critical thinking tools and taking stock of our own limitations and strengths

- How to think like a scientist - Learning how to objectively collect and evaluate evidence


Problem-solving methods and key tools

- Reviewing common types of problems

- Root cause analysis - getting to the heart of the problem

- Explore how Systems Thinking is applied to provide clarity around root causes, interdependencies, possible constraints and outcomes

- Creating a process map or mind map to provide clarity around the problem

- Creative problem-solving techniques and activities 


 Working with others on problem-solving

- Facilitating a shared understanding of issues and problems 

- Learn to prepare and present powerful evidence-based arguments and solutions

- Resolving conflict and challenges in group problem solving

- Cognitive biases, ideological conflict and problems arising in groups

  • Fiona Maggs Principal Dial Consulting

Workshop

Definition: Understanding the problem

- Agreeing on the reality of the problem: Definition of key variables: known causal factors, structure, scope, stakeholder impact, interdependencies and constraints

- Evaluating problem impacts

- Consider solution criteria and problem-solving deliverables

 

Analysis: Identifying and evaluating possible solutions

- Evaluate solutions based on feasibility, impact and risk

- How to approach complex or ‘wicked problems’ (problems resistant to conventional resolution) - Review tools, priorities and resources available (including expertise)

 

Implementation: The problem-solving process in action

- Approaching the problem-solving process as a system, applying a critical thinking lens at all stages, consider:

- Analysis of variables, root-cause analysis and interdependencies

- Design of possible solutions, opportunities or courses of action

- Selection and deployment of solution

- Decision on Implementation

- Monitoring, learning and evaluation

 

Cultivating your skills and maintaining your edge as a critical thinker 

- Wrap up discussion on key themes

- What will you do differently as a result of this program?

- Develop your action plan to implement on your return to work

  • Fiona Maggs Principal Dial Consulting

Group Discounts

Pricing


Rapid Action

DISCOUNT ENDED

SAVE UP TO $1000

Value Plus

DISCOUNT ENDED

SAVE UP TO $700

ENDS IN 11 DAYS

Super Saver

Ends August 02

SAVE UP TO $500

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Early Bird

Ends August 15

SAVE UP TO $300





Venue


Sydney, Australia

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