Creating a trustworthy work environment
- Gain clarity on your leadership purpose and intent
- Explore the differences between Coaching, Mentoring, Supervision, Counselling and Training
- Understand an effective Trustworthiness Model to apply within your teams
- Growth vs fixed mindset
Creating a Psychologically Safe Work Space
- How to apply a deep understanding of trust in day-to-day language
- Understand when you’re needed as a coach and when to step back
- Use coaching as a leadership style
- Explore and understand the creation of a psychologically safe work environment
Learning tools and strategies to apply in everyday coaching
- Develop active listening skills
- Effective questioning techniques
- The GROW Coaching model - understand, practise and apply the model
- Adapt to different behavioural preferences in communication
Giving constructive feedback to foster vitality
- Effective feedback models that deliver results
- How to structure feedback conversations
- Facilitate effective 1:1 meetings to drive performance