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APS6 to EL1: Managing Performance & Difficult Conversations


5th - 6th, December 2024 / Canberra, AU
SAVE UP TO $700
Discount ends in 4 days

OVERVIEW


Essential communication and conflict resolution skills to effectively and proactively manage performance

• Understand the risks of employee disengagement and identifying its signs
• How to deliver performance feedback that is proactive, effective, and actionable
• Tools to prepare for and navigate tough conversations
• Essential skills for resolving conflicts constructively and positively

TRAINER


Dr Karen Whittingham

Karen is one of Australia’s leading executive management development specialists who has worked with thousands of executives to transition them into senior leadership roles quickly and effectively. She is an Organisational Psychologist passionate about people’s success and facilitating their careers to rise. She teaches Organisational psychology at UNSW and works with ASX listed companies and large public sector organisations to drive engagement, inclusion, and performance.

Leadership Expert & Executive Coach
Impact Psychology Pty Ltd

AGENDA


Workshop

MANAGING YOURSELF FOR RESULTS  

Redefine your success - New competencies and capabilities

- Strategies to effectively step up and build your leadership skills beyond technical competency

- How to stay grounded while taking on greater leadership challenges

- Explore leadership styles and where you want to stretch your capability 


Expand your Emotional Intelligence (EQ)

- Evaluate your EQ level and identify opportunities for further growth

- Understand your EQ and its impact on personal and team performance

- Using the ‘Third Space’ to maximise your impact and effectiveness


MANAGING YOUR TEAM FOR RESULTS 

Lift employee engagement to drive performance

- Understand the drivers to motivation

- Leverage potential to enhance performance 

- The importance of developing agile teams


Streamline your decision-making process

- Identify your goals and become a versatile leader

- How to intervene when performance targets are off track

- Understand how to develop your strategic leadership skills


  • Dr Karen Whittingham Leadership Expert & Executive Coach Impact Psychology Pty Ltd

Workshop

MANAGING UP FOR RESULTS 

Managing up - Improve your influencing skills

- Understand the interest and influence of Senior Executives

- Communicate to all stages of the ‘change curve’

- The power of "push" and "pull" feedback 

 

Projecting future outcomes

- Self-coaching to give focus and define priorities

- Strategic advice, problem-solving and issues management

- Achieve outcomes by proactively managing conflict, controversy and sensitivities

 

TURNING INSIGHT INTO ACTION 

Leading for results

- Enrich your learning experience through practical group discussion

- Brainstorm issues and strategies to address challenges

- Network with colleagues and share learnings

 

Create your personal plan to lead for results

- Individual reflection and planning to take the next step

- Identify and tackle strategy execution challenges

- Develop a concrete strategy to implement on your return to work

  • Dr Karen Whittingham Leadership Expert & Executive Coach Impact Psychology Pty Ltd

GROUP DISCOUNTS

PRICING


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ENDS IN 4 DAYS

Value Plus

Ends September 20

SAVE UP TO $700

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Super Saver

Ends October 11

SAVE UP TO $500

Early Bird

Ends November 07

SAVE UP TO $300





VENUE


Cliftons Canberra

Level 2, 10 Moore Street, Canberra, ACT, 2601, Australia

02 6122 0999

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