APS 5-6 Critical Thinking & Problem Solving

Critical thinking and problem solving in the APS

- Review the current landscape

- Understand top APS priorities

- Frame problems and develop evidence-based solutions

- Advance your career through effective problem solving

Unpacking critical thinking techniques

- Learn key cognitive principles and tools

- Review tools, identifying limitations and strengths

- Objectively collect and evaluate evidence

- Develop a 'whole-brain thinking' method

Problem-solving methods and key tools

- Review common types of problems

- Delve into root cause analysis

- Explore ‘Systems Thinking’

- Utilise planning and problem-solving approaches

Working with others on problem-solving

- Facilitate a shared understanding

- Develop evidence-based arguments and solutions

- Resolve conflict in group problem solving

- Address cognitive biases and conflicts in group settings

Understanding the problem

- Define key variables and causal factors

- Evaluate impacts and solution criteria

- Identify scope, stakeholder impact, interdependencies, and constraints

Identifying and evaluating possible solutions

- Evaluate solutions based on feasibility, impact, and risk

- Approach complex or ‘wicked problems’ 

- Review tools, priorities and resources

Problem-solving process in action

- Apply a critical thinking lens

- Analyse variables, conduct root-cause analysis, and assess interdependencies

- Design possible solutions and actions

- Select, deploy, and monitor solutions

Cultivating your skills

- Discuss key themes and takeaways

- Develop a personal action plan