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9th - 10th, May 2023
Melbourne, AU

Develop key skills and strategies to position yourself and your team for success


- Define your personal leadership style
- Develop communication skills to improve your impact and influence
- Practical strategies to maximise team engagement and performance
- Learn to effectively lead change and innovation


Amber Duscher

Amber Duscher, founder of The Retail Sales Coach, trains, supports, and nurtures sales leaders to inspire more from their teams with a focus on change philosophy and action based coaching. Throughout her 24-years in Corporate Retail & Hospitality Leadership, Amber has become an expert in the areas of behaviour profiling and emotional intelligence. With her proven strategies, tools and time-saving technologies Amber brings a passion to create lasting change in organisations, to not only better the results of the teams she works with but the motivation and growth of each individual within those teams.

Founder & Leadership Performance Coach
The Retail Sales Coach


Workshop Day One
Workshop Day Two
Women in Retail & FMCG Leadership Workshop

09 May - 10 May


Fundamental attributes of confident leadership

- Develop a positive vision for success

- Be productive and actively meet deadlines

- Explore personal, professional and leadership development opportunities


Future of leadership in the industry - An interview discussion

- Experiencing change and volatility as an industry leader

- Setting yourself up for success

- Navigating the industry changes outside of your leadership control

Maintain resilience and confidence in an ever evolving and adaptive industry

- Evaluate the importance of keeping your leadership style current

- Driving knowledge to gain confidence and advantages

- Practical strategies to remain resilient

Learn efficiencies to drive change and innovation

- Recognise and overcome hurdles to change

- Trust your intuition and step outside your comfort zone

- Embed a positive change culture in an organisation

  • Amber Duscher Founder & Leadership Performance Coach The Retail Sales Coach


Critical communications skills to be an impactful leader

- Know your audience and learn to communicate effectively with intention

- Understand your unique communication style 

- Overcome personal and impersonal communication challenges

Transformational leadership strategies to accelerate team performance

- Leverage team dynamics to enhance performance

- Challenge, support and empower others

- Manage uncooperative staff members

Accelerating self and team performance through assertive influence

- Challenging and supporting team performance by assigning ambitious yet achievable goals

- How to manager poor performing staff members

- Effectively communicate constructive feedback

Action planning for leadership success

- Develop a personalised approach: short and long-term

- Understand challenges

- Share approaches to move your career forward

  • Amber Duscher Founder & Leadership Performance Coach The Retail Sales Coach



Cliftons Melbourne

Level 1, 440 Collins St, Melbourne, VIC, 3000, Australia

+61 3 9993 9999

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