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9th Women in Operations Leadership Summit


4th - 8th, March 2024 / Melbourne, AU
SAVE UP TO $500
Discount ends in 14 days

Overview


Empowering operational leaders to drive performance, excellence and success

• Refine your operational communication and leadership skills
• Foster a diverse and inclusive workplace
• Develop strategies tailored to operational contexts to improve efficiency and innovation in your team
• Expand your professional network and connect with influential industry leaders

Speakers


  • Melissa Cameron

    Chief Operating Officer, Technology & Enterprise Operations

    National Australia Bank
  • Rochelle Reynolds

    Executive Director, Operations

    V/Line
  • Grace Zielinski

    Director of Technology Operations

    VicRoads
  • Bhavika Agnihotri

    Chief Operations Officer

    ClimateWorks Australia
  • Monika Goretzki

    Director, Operational Excellence

    CSL Behring
  • Marie Varrasso

    Chief Operating Officer

    uTenant
  • Sandra Choruma

    Deputy Area Operations Manager, Child Protection

    Department of Families, Fairness and Housing Victoria
  • Doris Vella

    Operations Director

    Peter McCallum Cancer Centre
  • Kate Foley

    Head Of Operations, Channel Partnerships & Licensing

    Australia Post
  • Jill Allen

    Senior Director, Bulk Manufacturing & Operations

    CSL Behring
  • Paula Soon

    Assistant Director, Pathways & Operations

    RMIT University
  • Liz Buholzer

    Senior Manager, Card Strategy & Operations

    AfterPay
  • Amanda Walker

    Co-Founder & Head of Operations

    Lord of the Fries
  • Sam Sturma

    Branch Operations Manager

    City of Melbourne
  • Dimitra Macras

    Operations Digital Manager

    Vinnies Victoria
  • Casey Buttler

    Head of Operations

    GMHBA Limited
  • Melinda McCormack

    Founder, Director

    MYM&CO
  • Bron Williams

    Keynote Speaker

    Bronwyn Williams Coaching
  • Jo Wise

    Leadership Performance Coach

    Jo Wise Leadership
  • Veronica Thompson

    Head of India Operations

    National Australia Bank

Agenda



Workshop

Strong foundations for strategic communication

- Align communication strategies with organisational objectives

- Reflect on the connection between effective communication and stakeholder engagement

- Handle various personalities with finesse 


Decision making effectiveness on unexpected scenarios

- Navigate the information flow and feedback loops during the decision processes

- Learn to anticipate and manage communication challenges in crises

- Build a strategic plan keeping transparency at the forefront


Hands-on - Building your roadmap to success

- Design practical communication strategies for decision implementation

- Evaluate the effectiveness of the action plan

- Integrate feedback mechanisms to adjust communication strategies dynamically

  • Bron Williams Keynote Speaker Bronwyn Williams Coaching

Join Liquid Learning for this kick-off session as we prepare for two days of incredible speakers, senior leaders, expert deep dives, and unmissable panel discussions.

Case Study

There are multiple factors that contribute to being an influential leader, but one of the most powerful qualities shared by high achievers is grit. This is the mental toughness that enables leaders to persist and thrive in the face of adversity. Hear from Marie as she explores the positive outcomes that passion, grit and fostering teamwork can propel leaders.

-Authentic leadership and it's benefits

-Promote cross functional collaboration

-Use passion as a catalyst for organisational success

  • Marie Varrasso Chief Operating Officer uTenant

Case Study

Leaders are often challenged when navigating the complexities of a fast paced work environment. Join Doris as we explore the key practices to create an inclusive and collaborative team culture that not only boost productivity but most importantly will nurture a shared vision among team members.

-Reinforce team culture and foster a sense of belonging.

-Develop practices to promote inclusivity

-Promote a culture of empowerment and alignment

  • Doris Vella Operations Director Peter McCallum Cancer Centre

Mix and mingle with your fellow leaders over a cup of coffee and light refreshments.

Expert Commentary

We find ourselves in an era of unprecedented technological change, understanding and adapting to this digital revolution is essential for leaders. Hear from Melinda as she shares her best practices on how to leverage the digital landscape to drive success within your teams. Get ready to embrace the opportunities that transformation presents.

-Build resilience to adapt through change

-Digital advantage to lead high performing teams

-Become an impactful leader

  • Melinda McCormack Founder, Director MYM&CO

Case Study

Changes in technology, markets and customers have made it essential for leaders to differentiate between surviving and thriving. This session will explore real-life scenarios and delve into how to tackle the hurdles and position yourself and your team for sustainable success in today's evolving work environment.

-Foster a culture of continuous learning

-Future-proof your career journey

-Use the digital age to your advantage

  • Monika Goretzki Director, Operational Excellence CSL Behring

Enjoy a midday lunch break. A time to refresh, refuel, and prepare for a full afternoon of immersive learning and inspiration.

Panel

There's no one-size-fits-all formula for leadership, our teams, industries and work environments can vary dramatically, and different people bring different perspectives, skills and strengths to the table. This unmissable panel brings together operations leaders from diverse backgrounds to share their unique challenges, triumphs and perspectives about work and life. Get ready to be inspired and advance your career to the next level!

-What have been your biggest learnings as an operational leader?

-Encourage diversity of perspectives for problem solving

-Share a purpose as an unifying force

  • Melissa Cameron Chief Operating Officer, Technology & Enterprise Operations National Australia Bank

  • Kate Foley Head Of Operations, Channel Partnerships & Licensing Australia Post

  • Amanda Walker Co-Founder & Head of Operations Lord of the Fries

  • Dimitra Macras Operations Digital Manager Vinnies Victoria

  • Casey Buttler Head of Operations GMHBA Limited

Case Study

Whether you're exploring new opportunities, redefining your career path, or looking to lead with a greater sense of purpose in your current role. This session will empower you with the knowledge and inspiration needed to chart a fulfilling leadership journey as you hear from Paula, an accomplished professional sharing her best practices and learnings to navigate this transitions effectively.

-Find your direction by setting clear goals

-Uncover the power of networking and building your brand

-Maximise your transferable skills

  • Paula Soon Assistant Director, Pathways & Operations RMIT University

A quick break to refresh and continue building your network with fellow leaders. Enjoy a light refreshment before finishing day one.

Expert Commentary

Effective communication can unlock transformative outcomes and the ability to proactively tackle tough conversations is an essential skill for leaders to drive powerful results. In this session, Bron will unpack practical and dynamic ways how to transform challenging conversations into growth opportunities.

-Create an open and unbiased space for your team

-Empathy and active listening as a powerful tool

-Explore the positive impact of feedback

  • Bron Williams Keynote Speaker Bronwyn Williams Coaching

Welcome back for Day Two - there's a lot to digest from our amazing speakers and action modules so far!


Recap the key learnings and takeaways from Day One, and prep an action plan to maximise your event experience over our jam-packed second day!

Case Study

Let’s analyse how collaborative growth, shared wisdom, and collective support not only elevate individual professional trajectories but also strengthen the foundation of operations and industries as a whole. Join Rochelle, as she shares her key learnings on how to promote inclusive leadership where rising together is not just a goal but a reality we can all embrace.

-Build your personal and professional network

-Surround yourself with people who will positively impact you

-Uncover the power of goal setting

  • Rochelle Reynolds Executive Director, Operations V/Line

Case Study

Operational efficiency and success can sometimes be reduced to just numbers, but it's essential for operations leaders to cultivate clarity, purpose and adaptability within their teams. In this session Bhavika Agnihotri will share her best practices to inspire teams, and foster unwavering commitment to a shared vision.

-Find your main driver a a leader

-Discover the impact of having clear objectives

-Embrace adaptability and resilience

  • Bhavika Agnihotri Chief Operations Officer ClimateWorks Australia

Mix and mingle with your fellow leaders over a cup of coffee and light refreshments.

Expert Commentary

Two in five women have said they productivity has been affected due to menopause symptoms and one in 10 have to quit their job. Through this session we will practice openness and understanding to break the stigma around menopause. Grace will explore the physical, emotional and professional challenges this transition brings whilst sharing her best practices to build a more inclusive and empathic workplace.

-The impact menopause has in your work and personal life

-Overcoming taboos and communication barriers

-Advocacy and solidarity

  • Grace Zielinski Director of Technology Operations VicRoads

Case Study

There is a natural predisposition to avoid change in order to stay in control but when the comfort zone becomes growth limiting, you have to rely on your assertiveness to take on the next step. Hear from Veronica, a resilient and impactful leader as she shares her own experiences and learnings on how to build the right path and turn challenges into inspiring opportunities.

-The importance of surrounding yourself with the right people

-Explore the interconnection between resilience and purpose

-Reflect on the impact of courageous decisions to keep moving forward

  • Veronica Thompson Head of India Operations National Australia Bank

Enjoy a midday lunch break. A time to refresh, refuel, and prepare for a full afternoon of immersive learning and inspiration.

Panel

Let's talk about what are the most common challenges and pitfalls associated with maintaining healthy boundaries and how does that impact our our ability to thrive both at work and in our personal lives. Hear from a diverse and outstanding group of leaders, what has work for them in an interactive and dynamic panel session.

-Master the art of prioritising and efficiently managing time

-Discover how setting boundaries can prevent burn out

-Explore effective communication strategies and techniques

  • Sandra Choruma Deputy Area Operations Manager, Child Protection Department of Families, Fairness and Housing Victoria

  • Liz Buholzer Senior Manager, Card Strategy & Operations AfterPay

  • Sam Sturma Branch Operations Manager City of Melbourne

A quick break to refresh and continue building your network with fellow leaders. Enjoy a light refreshment before finishing day one.

Case Study

Leaders must learn to bridge the gap between personal and organisational aspirations. Hear from Jill as she talks about individual motivation, mentorship and growth initiatives that can foster a culture of strategic thinking propelling teams towards achieving their goals. 

-Uncover the power of investing in talent

-Embrace a border strategic perspective

-Find the link between individual and organisational goals

  • Jill Allen Senior Director, Bulk Manufacturing & Operations CSL Behring

We wrap up our inspirational and jam packed two days with this interactive closing round table. This is your chance to table any topic or trend for a final group discussion. Reflecting on the inspiring stories that have been shared, discussing your key learnings with your peers, and creating your action plan for moving forward.

- Reflect on your key learnings from the Summit

- Identify opportunities for career progression and growth

- Create an action plan for your leadership journey

Workshop

Rising through the ranks? - Your personal journey into operations leadership

- Discuss the capabilities, attributes and skills of an influential operations leader

- Establish a balance between the day-to-day and strategic projects

- Transition from technical operations expert to leadership excellence


Leadership resource management

- Define your own leadership style, approach and mindset

- Understand your key strengths and how best to utilise your optimal leadership style

- Align your leadership strengths with the expectations of your organisation


Setting your team up for success

- How to drive both strategy and culture

- Balancing a work focus with a people focus

- Build capability and accountability in your team


Leading with Emotional Intelligence (EQ)

- Utilise EQ to motivate and influence your team

- Adapt leadership style to effectively manage different personalities

- Employ heightened EQ to make effective strategic decisions

  • Jo Wise Leadership Performance Coach Jo Wise Leadership

Workshop

Transformational leadership strategies to accelerate team performance

- Leverage team dynamics to optimise performance

- Challenge, support and empower others to excel 

- Develop strategies to manage uncooperative team members


Drive change and innovation as a leader

- Recognise and overcome obstacles to change

- Learn to trust your intuition, take risks and step outside your comfort zone

- Create a culture of positive change 


Remain productive in a crisis

- Build resilience to thrive under pressure

- Support your team and engage others to deliver

- Debrief after crisis - Provide and accept feedback


Action planning for leadership

- Develop a personalised approach to development that spans short and long-term goals

- Identify and understand personal and organisational challenges 

- Share approaches to move your career forward

  • Jo Wise Leadership Performance Coach Jo Wise Leadership

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Venue


Pullman on the Park Melbourne

Melbourne, AU

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