Inspirational stories, professional insight & practical training for leadership success.
- Cultivate success through team resilience
- Become an adaptable, authentic leader
- Maximise your workforce through effective communication
- Lead with resilience through the pandemic and beyond
General Manager, InnovationFletcher Building
General Manager, Customer ExperienceBank of New Zealand
General Manager & Country DirectorJohnson & Johnson New Zealand
Chief Executive OfficerChristchurch City Council
Dr Elizabeth Valentine
Chief Information OfficerMassey University
Head of Product DevelopmentKathmandu NZ
R&D DirectorFrucor Suntory
Head of Commercial MarketingVodafone New Zealand
Managing DirectorTransdev Auckland
National Customer Solutions ManagerCrawford & Company NZ
Former General Manager, OperationsNZ Bus
Head of QualityGriffins Food Ltd
Continuous Improvement SpecialistAuckland Council
Agile CoachWestpac New Zealand Limited
Professional Development FacilitatorMint Education
Security Operations ManagerNZ Transport Agency
Leading through the pandemic is rife in both complexity and change, and you are required to both lead and manage effectively throughout. But are you leading through the crisis, or just managing the response? Management involves addressing urgent needs, making fast decisions and allocating resources. Leading on the other hand involves guiding people to the best possible eventual outcome and envisioning long term results.
All too often, crises are over-managed and under-led. To succeed, you must be flexible, adaptable, and resilient. You need to manage internally-driven changes and the external, uncontrollable shifts that impact your organisation. It is crucial to understand how to manage change and engage your organisation in this process.
This highly engaging virtual workshop will provide you with the tools and strategies to become a fearless change leader through crises. You will have the opportunity to develop the unique set of skills required to lead through change and crises and minimise the shock of disruption.
Create a unique leadership profile
- Map your motivational and emotional traits
- Identify their roles in your preference for change
- Identify your communication style
Communicate change and inspire collaboration
- Engage employees early in the change process
- Master regular, responsive communication
- Overcome complacency and gain commitment
Manage change fatigue within teams
- Improve your understanding of emotional intelligence
- Utilise influencing skills
- Create a positive culture of development
Turn vision into reality
- Dedicate your focus to your people and organisation
- Identify risks and develop contingency plans
- Focus on the future
Being resilient is often mistaken for being ‘tough’, or suppressing your emotions to ‘soldier on’. But in reality, resilience is about vulnerability and upholding your mental well-being in the face of challenging circumstances. Claire is a believer in the many faces of resilience and will explore ways you can develop and engage your resilience.
- Understand what resilience looks like to you
- Uncover the lessons in strength Claire has learnt throughout her career
- Embrace new ways of being resilient
Claire Neville Former General Manager, Operations NZ Bus
Although change and transition is an inevitable aspect of your career, this year many of us have experienced more change than we may have bargained for. As we have navigated social distancing, self-isolation and working from home, the professional world may feel more distant than ever. However, taking early action and persevering with your goals may be the differentiator in your long term success. Join Penelope for this engaging session as she shares how she kept on track to achieving her goals during one of her most challenging years.
- Stay connected and be seen
- Define and achieve your goals under uncertainty
- Adopt a change mindset
Penelope Rae Director, Business Beca
COVID-19 has obliterated the boundaries that conventionally separate work from the rest of our lives. It has left us questioning the old concept of work-life balance. Working from home has been particularly onerous for families with kids cooped up and parents having to take on homeschooling duties, or managing primary carer responsibilities alongside their full-time jobs. So what does work-life integration look like in the new world of work? Monica will share how she has embraced her new normal and how you can find yours.
- Manage competing priorities and expectations in a work-from-home setting
- Embrace the new normal and find an integration that works for you
- Develop tips, tools and strategies for avoiding the 24/7 work-cycle
Monica Yianakis Retail Director Lion
From Prime Minister Jasinda Ardern, to Taiwan's leader Tsai Ing-wen, or Angela Merkel, women have been applauded for their leadership during the pandemic. Resilience, pragmatism, benevolence, and humility are among the top qualities and common features of success seen in our female leaders today. But what does it really take to lead your business and people through crisis, and overcome biases and stereotypes to do so? Hear from our panel of executive leaders as they candidly reflect on their COVID-19 journeys and provide you with the practical tips and tools for navigating crisis and making your mark.
- Explore the challenges and opportunities facing women leaders in the new world of work
- Harness your unique strengths at home, at work and in your community
- Leverage your passion, purpose and values to navigate crisis and make your mark
Lisbeth Jacobs General Manager, Innovation Fletcher Building
Katherine Hayward General Manager, Customer Experience Bank of New Zealand
Delina Shields Head of Commercial Marketing Vodafone New Zealand
Gillian Jacobsen National Customer Solutions Manager Crawford & Company NZ
Claire Morgan Head of Quality Griffins Food Ltd
Tandi McCarthy Security Operations Manager NZ Transport Agency
As our world is subjected to continual change and uncertainty, the future success of businesses will rely on the ability to adapt to new ways of working. While change can sometimes seem scary, Ruth Muller, RD&I Director at Frucor Suntory is excited about what the future of work looks like. In this engaging session, Ruth will expand on all the ways our world and workplace are evolving and what we can do as leaders to embrace these changes. Maximise capabilities, embrace diversity and achieve mutual success to future proof ourselves and the leaders of tomorrow.
- Grow as a change leader for your workplace and the world
- Rethink generational change, flexibility and technology
- Explore the cultural, environmental and habitual shifts shaping the future
Ruth Muller R&D Director Frucor Suntory
The ability to recognise, understand and navigate our emotions, as well as the people around us, is critical for leadership success. A leader’s emotional intelligence can have sweeping influence over their relationships, how they manage their teams and how they interact with individuals in the workplace. So the good news is that emotional intelligence is a trait that can be developed, nurtured and measured. Derri will provide practical tips and strategies to increase your emotional intelligence in your personal and professional life.
- Increase self awareness and self regulation
- Explore strategies to recognise the emotional states of others and respond effectively
- Use EI to increase resilience to stress
Derri Evans Agile Coach Westpac New Zealand Limited
With change and disruption commonplace in today's organisations, leaders need to build a culture of innovation and agility to remain competitive. Against a context of increased uncertainty, complexity and focus on doing more with less, the challenge is significant. For forward thinking organisations that see this challenge as an opportunity, how is it possible to build a business culture where people are prepared to innovate, speak up and share ideas?
- Develop a culture of innovation
- Foster a change mindset
- Increase agility in an increasingly complex world
Juliet Hull General Manager & Country Director Johnson & Johnson New Zealand
Success is dependent on your people and cultivating a healthy environment that fosters positive relationships. Peter is passionate about building an inclusive, supportive and resilient team that will withstand the tests of 2020. He joins us today to share his stories and practical strategies for achieving success through the challenges of COVID and beyond.
- Maximise your team's strengths
- Build resilience to change
- Nurture and empower your team to step up in times of uncertainty
Peter Lensink Managing Director Transdev Auckland
Coping with the sudden shutdown of the global economy was hard enough; figuring out how to restart in such an uncertain environment is, if anything, even harder. Leaders are expected to show empathy and at the same time, be highly engaged and fact based in their actions. So how can you lead effectively when the road ahead is so uncertain? Join Dr Valentine as she shares her insights into understanding why the difference between leadership and management in an uncertain world can be the difference between success and failure.
- Maximise past skills to work in a new environment
- Find new ways to work, challenge norms and make the job your own
- The benefits of diversity in experience, skills, and approach
Dr Elizabeth Valentine Chief Information Officer Massey University
The post COVID world can be daunting. Your industry or role may be uncertain, and may find yourself weighing up your options. But finding the confidence to make a change is not easy. Sure, change fosters growth, but it comes with risk. Stepping out of your comfort zone and learning to embrace change is vital if you want to progress in your career. Dawn will share her experiences taking smart risks to maximise her opportunities on the other side of the world.
- Support yourself with empowering beliefs
- Recognise your strengths
- Know when and how to take the leap
Dawn Baxendale Chief Executive Officer Christchurch City Council
As a leader, you are responsible for maximising success in a rapidly changing future. This requires vision and the ability to adapt and execute. In an era when the future may not be predictable, you need to remain confident and ensure that you and your team are prepared to weather the unexpected. Anneliese will discuss why considering consumer demands, adapting to technological changes, and embracing innovative goals is key to the success of you and your team.
- Guide others along a journey of change
- Remain resilient through adversity
- Develop your leadership adaptability
Anneliese Carlson Head of Product Development Kathmandu NZ
When many workforces have experienced a total overhaul of the way we work, there is perhaps nothing more important than the way a leader communicates with their people. But navigating an increasingly virtual world and managing a remote workforce is not always straightforward. Eva is passionate about improving workplace culture and implementing strategies to support companies to be better. Join her as she shares her top tips and strategies to get the most out of your team.
- Identify effective channels for communication internally and externally
- Increase team performance under uncertainty
- Maximise your workforce through embracing different working styles
Eva Smaill Continuous Improvement Specialist Auckland Council
Over the past two days we have explored lessons learned through the pandemic and beyond. We have explored strategies to increase resilience and reflected on the powerful leadership that has carried us through. In this closing, interactive roundtable session you will connect with others in the room, reflect on your journey so far and create an action plan to carry you forward.
- Reflect on your key takeaways from the Summit
- Identify opportunities for career progression and growth
- Create an action plan for your leadership journey
Pippa Lawlor Professional Development Facilitator Mint Education
Whether you’ve recently been promoted to a leadership position or you have been leading your team for years, it can be difficult to ascertain what being a ‘good’ leader actually means. We often associate leaders with being ‘strong’, ‘confident’, or ‘assertive’, but what about ‘authentic’? Many leaders have fallen into the trap of pretending to be someone they’re not in order to be taken seriously or to be the person they believe a leader should be. However, you need to feel confident in your abilities as a leader, delivering messages and strategies with authenticity, while staying true to your nature. Though a simple premise, it is easier said than done!
So what makes a leader authentic? Being genuine and showing your vulnerabilities can be a daunting process. But authentic leaders are also driven by purpose, passion, values and consistency. Studies have shown that authentic leadership is the biggest predictor of workplace happiness, commitment and job satisfaction for employees. So in order to retain your people long-term, it is vital to develop your leadership authenticity. Through her expert facilitation, Pippa will guide you through the pillars of authentic leadership and challenge your leadership qualities to maximise your potential and impact as a leader.
Identify your leadership style
- Recognise your strengths and weaknesses
- Identify areas for improvement
- What do you need to be an authentic leader?
Explore the pillars of authentic leadership
- Enhance self awareness
- Focus on purpose, passion and results
- Align your personal and professional values
Maximise your leadership potential
- Trust in your instincts
- Lead with vision
-Explore the importance of consistency in authentic leadership
Make your impact
- Solidify your strengths and leadership potential
- Lead with purpose and confidence
- Walk away with a personalised action plan
Pippa Lawlor Professional Development Facilitator Mint Education
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