View Brochure REGISTER NOW!

10th WOMEN IN BANKING, INSURANCE AND FINANCIAL SERVICES LEADERSHIP SUMMIT

21st - 24th, February 2022
Virtual / Streaming

Invest in your future and LOVE the journey!

Overview

- Insights and inspiration from senior industry leaders
- Key communication skills to influence with impact
- Driving team performance through industry changes
- Leading with passion and authenticity

Speakers

  • Miranda Ratajski

    Chief Information Officer, Group Business Units

    Westpac
  • Julie Hunter

    Managing Director Banks, Government and Education

    Commonwealth Bank of Australia
  • Sarah Samson

    Director and Head of Securitisation Organisation

    National Australia Bank
  • Janelle Mason

    Executive Director, Corporate

    ANZ Bank
  • Elizabeth Bradford

    Head of Strategy and Chief to Staff, Commercial Banking Asia Pacific

    HSBC
  • Hilary Bates

    Chief Operating Officer, Life and Investments

    Zurich Financial Services Australia
  • Angela MacMillan

    Group Customer Advocate

    Commonwealth Bank of Australia
  • Chesne Stafford

    Chief Customer & Marketing Officer

    MetLife Insurance
  • Rachel Pollack

    General Manager, Employee Experience

    QBE Insurance
  • Emma Cromie

    Head of Corporate and Specialist Banking

    Bendigo and Adelaide Bank
  • Lee Hatton

    Executive Vice President

    Afterpay
  • Isobel Santos

    General Manager, Customer Banking Operations

    ME Bank
  • Alice Crawley

    Customer Service Hub, Senior Change Lead

    Westpac
  • Christina Iordanidis

    Senior Account Manager and Broker

    Bellrock Broking
  • Nell Wilson

    Director

    Nell Wilson Consulting
  • Renata Sguario

    CEO and Founder

    MaxMe
  • Kellie Tomney

    Founder, Career & Leadership Mentor

    Kellie Tomney
  • Annabelle Lewis

    Director

    ALtruism Consulting
  • Kelly Saunders (Barker)

    Founding Director, Leadership Consultant, Program Creator and Facilitator

    Aamori Group

Agenda

Unlocking your full leadership potential - Leading in the Banking, Insurance and Financial Services Industry!
Event Kick Off and Networking Icebreaker
Love what you do and you won't work a day in your life!
Trying is always good enough!
Learning to back yourself - The subtle art of self-belief
The pursuit of happiness - Secrets to workplace satisfaction
The road to 2030 - The future of leadership in the financial service sector
Rise to the risk, and invest in your own success
Changing behavioural patterns - The benefits for you and your team
Action Planning for Day Two...
Branching out - Surviving and thriving the changes in banking
Accountability and the heart of authentic leadership
Give yourself the credit you deserve - Shortcuts and sidesteps on your leadership journey
Connection and courage - Own the future you
Seeking your sisterhood - Work together, rise together!
From 1 to 100 - How to be an empowered leader!
Closing Round Table
Being a successful change leader in the Banking, Insurance and Financial Services Industry.
Pre-Summit Workshop

21 Feb

Workshop

Navigating your career - what are your leadership goals

- Where do you intend to see your future self in your career? 

- Exploring the benefits of your current position, and how they will be an advantage to your growth in the industry

- Focus on your strengths and weaknesses - what are areas that you are looking to improve in? 

- Find and focus on your WHY! 


Developing confidence and the skills to success

- As a leader, you won’t always have the right answers, but it is important to have the confidence and skill set to get through any obstacle you encounter

- Communication is key - when it comes to your team and dealing with anyone external from your organisation. How to unlock your communication style!

- Unlock your strengths and use them to your advantage!


Building resilience for yourself and others

- Understanding the needs of your team

- Adapting strategies to lead a high-performing team 

- The importance of understanding your personal leadership style, and how this can help you when encountering obstacles

- Helping build your team into future industry leaders!

- Being an authentic leader


Interactive exercises personalised to you!

- Develop your future goals and think about key takeaways

- Understand your personal challenges and establish how you are going to work through these

- What are your SMART goals? 

- Implementing these strategies for yourself and your team!


  • Nell Wilson Director Nell Wilson Consulting

Summit Day One

22 Feb

Break-Out Session

Join Liquid Learning for this kick-off session as we prepare for two days of incredible speakers, senior leaders, expert deep-dives and unmissable panel discussions!


After opening remarks the whole room breaks up into INTERACTIVE GROUPS for you to meet one another, network, and outline your desired learning outcomes as we start unpacking the key themes of the conference!

  • Kelly Saunders (Barker) Founding Director, Leadership Consultant, Program Creator and Facilitator Aamori Group

Case Study

What is the secret to a successful career and continuous growth? Passion and love for what you do, and who you're working with. Hilary Bates has led her team through multiple challenges and changes, and over the past two years through the difficulties of the pandemic. In this session Hillary will explore how to find your true passion, and the importance of setting goals to get to where you want to be.


- How to find your true passion at work 

- Working with your team and tackling obstacles 

- Setting goals for yourself and your team!

  • Hilary Bates Chief Operating Officer, Life and Investments Zurich Financial Services Australia

Case Study

Striking a healthy balance between your everyday life and work is essential, not only when it comes to leading your team, but your own mental health and well-being. And one of the biggest casualties that managers currently face as result of these added pressures is the guilt of not being able to dedicate enough time to their teams' development. Hear from Angela MacMillan about how she juggles managing her team, her three children, three dogs and her social life, and the importance of being kind to yourself through it all.


- The importance of establishing a healthy balance.

- Being kind to yourself as a leader, and the value of your mental health.

- Try and try and try, no matter how big or small - trying is enough!

  • Angela MacMillan Group Customer Advocate Commonwealth Bank of Australia

Case Study

Do you want to know the secret to a successful, long and lasting career as a leader? Confidence in yourself, your team and anyone you connect with whilst at work. Whether it’s leading a team or holding a conversation with a colleague or client, confidence is the key ingredient in a triumphant career, and consistent growth. Elizabeth Bradford from HSBC will share with you her journey, and how her belief in herself, and her constant need to learn and progress has taken her to the position she is in today.

- The important role confidence plays in career progression and success

- Having confidence in not only yourself, but those around you

- Reflecting on where you started and where you are today

  • Elizabeth Bradford Head of Strategy and Chief to Staff, Commercial Banking Asia Pacific HSBC

Expert Commentary

In our rapidly changing world, it is vital to search for more than a work-life balance, and to find the true purpose and meaning behind what you’re doing and ‘why’ you’re doing it. The ultimate satisfaction in your career will come from your ability to work with true passion. As a leader it is important to have a desire to continuously learn, and prosper in your field, and relay to your team the joyousness your career adds to your life. Although it is inevitable that you will encounter obstacles and challenges, the route to success is paved by your happiness.


- Finding your purpose - what am I doing and why am I doing it? 

- Continuous learning and progression of knowledge and skills

- Paving your path to happiness and a successful career trajectory

  • Renata Sguario CEO and Founder MaxMe

Panel

The banking and financial services industries are under constant scrutiny and pressure to adapt to changes. With immense advancements in technology over the past decade, leaders in the industry have had to adapt their focus and direction, and undergo ongoing training and development. Amidst these current looming changes and challenges, we welcome some of banking's most influential leaders to speak about what they see in the future of industry, and how equipped they are to work with and conquer these changes.


- A look at the changes banking has gone through over the past decade 

- The impacts of technology on industry - good and bad

- What direction the leaders envision the industry going towards

  • Julie Hunter Managing Director Banks, Government and Education Commonwealth Bank of Australia

  • Emma Cromie Head of Corporate and Specialist Banking Bendigo and Adelaide Bank

  • Isobel Santos General Manager, Customer Banking Operations ME Bank

Case Study

To rise to the top in a competitive sector you need to invest in yourself, and also be willing to take risks when it comes to your career. Embracing the possibility of failure is sometimes the very thing that can unlock the greatest rewards. In this session, Sarah Samson will share insights from her journey up the leadership ladder and how every step along the way, the good days and the bad, enabled her to become the resilient, optimistic and proactive leader she is today.


- Committing to your future and setting goals 

- Taking risks in your career

- The importance of learning lessons both the easy way and the hard way

  • Sarah Samson Director and Head of Securitisation Organisation National Australia Bank

Expert Commentary

Behavioural traits and attitudes are two key factors that can affect your ability to manage others and effectively lead a team. As a leader you need to recognise and understand your own behavioural patterns, acknowledge your weaknesses and lean into your strength. By understanding yourself, you are able to better appreciate your team and help enable a high performance culture. Annabelle Lewis will unpack the power of self-reflection, and how creating an environment of health and well-being for your team starts with you.


- Understanding and changing your behaviour and attitudes

- Recognising your strengths and weaknesses

- Setting goals for yourself and your team

  • Annabelle Lewis Director ALtruism Consulting

Summit Day Two

23 Feb

Break-Out Session

Welcome back for Day Two - there's a lot to digest from our amazing speakers and action modules so far!


Recap the key learnings and takeaways from Day One, and prep an action plan to maximise your event experience over our jam-packed second day!

  • Kelly Saunders (Barker) Founding Director, Leadership Consultant, Program Creator and Facilitator Aamori Group

Case Study

Change is inevitable, especially when it comes to business and operations. The banking, insurance and financial services industries are constantly under the pressure of significant shifts in regulation, technology, and customer demands. With advancements in technology, the structure of the industry and the roles teams and leaders play are altered, and employees are left to adapt to these rotations. Janelle Mason from the ANZ will be talking you through how to juggle and perform at the best of your ability through imminent changes. 


- Advancing your skills and constantly gaining industry knowledge

- Working as a team to conquer change

- Performing to the best of your ability through changing working environments

  • Janelle Mason Executive Director, Corporate ANZ Bank

Case Study

As a leader you are responsible for more than just yourself. Your team relies on you to set the tone and cultivate a supportive and enabling culture. This calls for more than simply performing your duties as a manager, but demonstrating a genuine care and concern for the needs and well-being of your people. This session will explore the power of authentic leadership, and mindsets and strategies you can implement to uplift yourself and your team.


- Caring for your team and your colleagues

- Authentic leadership strategies and how to incorporate these into your leadership approach

- Visualising the needs and concerns of your team

  • Chesne Stafford Chief Customer & Marketing Officer MetLife Insurance

Case Study

Everyone's leadership journey is shaped with its own unique obstacles and experiences. Some paths may be easier than others, and some may take unexpected detours along the way, but no matter how long or short the expedition may be, each leader is worthy of the position they are in. Rachel Pollack reflects on her leadership journey, the challenges she has faced, and how she learned to be kind and care for herself in the face of self-doubt.


- Looking at and evaluating your personal leadership journey

- Taking moments of weakness or doubt and using them to help you grow

- Believing in yourself and finding your true value as a leader

  • Rachel Pollack General Manager, Employee Experience QBE Insurance

Expert Commentary

As a woman leader it is important to look forward, and not only focus on the now, but have a clear direction of where you see the future you. Drawing on her own experience, Kellie Tomney unpacks the tools and techniques that create greater connection, courage, and confidence to counter the anxieties and addictions of the 21st century. Be prepared to strive for success in your career with your future goals clear and consistent.  


- Where you are now, and where you would like to be

- Finding your inner confidence as a leader

- The pathway to a successful leadership career; and how to tackle challenges along the way

  • Kellie Tomney Founder, Career & Leadership Mentor Kellie Tomney

Panel

One of the most fundamental factors for growth is finding like minded people to connect with, to soundboard ideas, and provide support, both in your personal and professional domains. For women working in the financial services industry, a supportive sisterhood can be a vital asset, and create an environment for continuous peer learning and development. We've invited this panel of senior industry leaders to explore the power of the sisterhood, discuss how you can find the right people to connect with, and even how you can find your mentor through networking! Join forces and connect, because with the help of your support system, you can achieve anything!


- Growing together - finding your sisterhood

- How to find the right people to connect with

- Finding your mentor, and do I have what it takes to be a mentor?

  • Lee Hatton Executive Vice President Afterpay

  • Alice Crawley Customer Service Hub, Senior Change Lead Westpac

  • Christina Iordanidis Senior Account Manager and Broker Bellrock Broking

Case Study

With more than ten years leadership experience in the financial services sector, Miranda's career has seen an industry in transformation and learned to adapt to meet the change and challenges head-on. But one of the most valuable lessons she has learned along the way is to be empowered as a leader - to empower herself, her team and her industry. In this session Miranda shares her insights into going from 1-100 and become an empowered, inspirational and inspired leader. 


- Career growth and progression - how the industry changes can change you

- Practical leadership skills

- Being an empowered leader

  • Miranda Ratajski Chief Information Officer, Group Business Units Westpac

Roundtable

We wrap up our two days of insight and inspiration with this interactive roundtable session. This is your chance to table any topic or trend for a final group discussion. Network with your peers, reflect on your journey so far and create an action plan to carry you forward!


- Reflect on your key takeaways from the Summit

- Identify opportunities for career progression and growth

- Create an action plan for your leadership journey

  • Kelly Saunders (Barker) Founding Director, Leadership Consultant, Program Creator and Facilitator Aamori Group

Post-Summit Workshop

24 Feb

Workshop

Acknowledging and understanding changes!

- Identify changes in the industry.

- Build a strong understanding of what these changes mean for you as a leader, your team and the organisation. 

- Acknowledge any other changes that may also be happening externally, specifically with constant changes due to covid-19.


Communicating with your team to develop change plans.

- Building a strong communication platform with your team, to work together through changes and adaptations. 

- Communicate your ideas and goals. 

- Being open to, and accepting feedback and insights from your team. 

- Evaluate the strengths and weaknesses of what may be encountered through these changes. 


Building a resilient and well equipped team.

- Influence and personalise by relating any changes to relevant workplace experiences encountered by your team. 

- Encourage and drive your team towards their goals. 

- Build a team that is welcoming to change and prepared to face any challenges that may be encountered. 


Leading with Confidence and by example!

- Apply strategies to workplace practices that are equipped to adapt to change. 

- Creating an environment that is open to change and constant development. 

- Where do you see these changes leading and how will they be of an advantage to your career progression, as well as your teams?



  • Kellie Tomney Founder, Career & Leadership Mentor Kellie Tomney

Pricing

Venue

Online Delivery

Virtual / Streaming

Find Your Next Event

Thank you for joining us!

Great! Keep an eye out on our updates and newsletters.