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KPIS, SCORECARDS & DASHBOARDS WORKSHOP

11th - 12th, March 2020
Brisbane, AU

Driving strategy execution & performance

Speakers

Kevin Riley

Kevin has more than 30 years of experience in financial and performance management and budgeting. This includes working with Treasury and Finance departments in the Commonwealth and across all Territory and State jurisdictions. This includes assisting many agencies to apply their jurisdiction’s planning, budgeting and performance reporting frameworks. Kevin is a Fellow with both Chartered Accounts Australia and New Zealand and CPA Australia. He is also a Qualified Accountant with the Chartered Institute of Public Finance and Accountancy (UK). 

Managing Director
Capital Training College

Overview

- Apply KPIs to planning & performance frameworks, transformational strategy & execution
- Create linkages between strategic & operational performance reporting
- Explore how to cascade KPIs across your organisation
- Learn how KPIs can be utilised to measure, analyse & drive performance

Agenda

Workshop Day One
Workshop Day Two
KPIs, Scorecards & Dashboards Workshop

11 Mar - 12 Mar

Designing a fit-for-purpose performance framework

- Common elements of performance frameworks

- Integrating the performance framework with organisational strategy setting and planning processes

- Identify the strategic drivers of financial and non-financial performance

- Consider the human factors that will affect the design and implementation of performance frameworks

 

Activity - Evaluate examples of performance framework models

 

Crafting organisational strategic objectives and outcomes

- Testing strategic planning and external environmental scanning tools

- Testing strategic internal capability assessment tools

- Linking strategic objectives and strategic capabilities to the perspectives of success

- Building a strategy map to communicate the strategy – simply and visually

- Identify strategic risks and relate them to strategic indicators of success

 

Scenario - Applying the techniques to develop a strategy map

 

Creating performance measures and KPIs that drive strategy execution

- Identify the principle obstacles to effective strategy execution

- Determine how to overcome those obstacles

- Develop a laser-like focus on what is most important

- Act on the leading behaviours to achieve the lagging measures and KPIs

- Define what a culture of accountability looks like

 

Activity - Common challenges experienced in implementation and strategy execution

 

Utilising scorecards and dashboards and measures and KPIs to drive strategic success

- The role of scorecards and dashboards, and measures and KPIs

- What makes a compelling scorecard or dashboard?

- Using scorecards and dashboards to have performance conversations

- How do we overcome the fear of non-performance?

 

Activity - Review examples of scorecards and dashboards: What do we like? What might we adopt? What could we improve?

  • Kevin Riley Managing Director Capital Training College

Developing and selecting effective and meaningful measures and KPIs

- Fundamentals of measures and KPI selection

- Selecting relevant measures and KPIs that focus on what is most important

- Common finance KPIs utilised in organisations – public, private and not-for-profit

- Common non-financial measures and KPIs utilised in organisations – public, private and not-for-profit

- Connecting KPIs to employee performance management processes


Scenario - Create a strategic scorecard


Presenting data and information in visually attractive and informative ways

- Dealing with data volume, velocity, richness and integrity

- Understanding the numbers – The critical math behind statistics, scale and percentages

- Consider the most appropriate visualisation – presentation mode, frequency, legibility, colour, scale and context

- Assessing the fundamental performance reporting tools enabling analysis and evaluation


Scenario - Designing a dashboard for decision-making


Cascading KPIs across the organisation

- Distinguishing between operational and ‘busy-ness as usual’ measures and KPIs and strategically focused measures and KPIs

- Focusing on what is worth measuring

- Ensuring strategically important measures and KPIs are aligned and integrated across business units

- Involving stakeholders in the process and facilitating effective performance conversations

- Examine how software tools assist in cascading and linking performance measures and KPIs


Scenario - Effectively cascading measures and KPIs across an organisation


Optimising the use measures and KPI for real performance impact

- Having a clear picture of where we are heading - an overview of what mature measures and KPIs system looks like – and how we get to the right level of maturity

- Build a high-performance culture - demonstrate real accountability for performance

- Generate organisational buy-in for real performance planning, reporting and improvement

- Using the performance reporting of measures and KPIs to drive change and improvement in the organisation

  • Kevin Riley Managing Director Capital Training College

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Venue

Cliftons Brisbane

Level 3, 288 Edward Street, Brisbane, QLD, 4000, Australia

07 3231 0999

Pricing

Prices start at

$1995*

More people? More savings!

3 - 4

Delegates

10%

Discount

5 - 7

Delegates

15%

Discount

8 +

Delegates

25%

Discount

* T&Cs apply

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