Digital Health Transformation Summit

Workshop

When implementing projects, you’ll come face-to-face with a variety of people. To be successful, you’ll have to develop excellent communication skills. These skills will assist you in distinguishing the different motivations of stakeholders, increasing your chances of achieving of a positive outcome. Honing high-level communication skills will increase your influence, make you more persuasive and assist you in achieving maximum positive impact.

This interactive workshop will leverage the latest neuroscience research to help you refine your communication and influence skills. This unique program is designed to provide you with tools that will allow you to lead calm conversations, break down barriers and improve engagement within teams and external parties. You’ll leave this workshop with practical skills and the motivation required to communicate with confidence.

Moving away from your comfort zone

- Create the conditions for collaboration

- Unpack the components of ways of learning

- Recognise and analyse the differences between good and bad conversations

Exploring the neuroscience behind conversations

- Improve your everyday conversations with intelligent conversations

- The neurology behind feeling threatened and how to handle it

- How curiosity and the trusting mindset lead to co-creational conversations

Developing essential communication skills

- Identify the conversational essentials required for co-creative and trusting conversations

- Practice and apply essential aspects of conversation

- Break bad conversation habits that inhibit and delay progress

Implementing your personal communication strategy

- Recognise traditional triggers and blind spots

- Understand your personal circle of influence and concern among stakeholders

- Create an action plan to build better team dynamics and professional behaviours 

Case Study

Digital health empowers hospitals to be proactive in providing exceptional care to patients that goes beyond the traditional model of getting "better". Christine will discuss how executives can take their organisation to the next level and improve the safety of patients who use your health service.

-Outcome-driven transformations

-Improve the patient experience across hospitals

-Support clinical staff with technology

Other

In this session, we'll breakout into small networks to discuss current projects and challenges to overcome. You'll learn how to make a bigger impact with your work.

-Network with those implementing similar projects

-Discuss challenges and strategies to overcome roadblocks

-Set expectations for what you want to get out of this event

Case Study

Making the most of a digital hospital means ensuring those who operate and interact with digital systems understand how to leverage the potential of those systems. In building a business case of an eMR and transitioning from multiple legacy systems to interoperable units, Matt will discuss the importance of information management in a digital hospital.

- Improve process flows

- Make digital and data literacy a priority

- The hospital as a hotel, restaurant and much more

Case Study

In the information age of digital health, your hospital has access to valuable data that will improve your ability to provide world-class care. But do you understand the responsibilities and best practices of ensuring that information is secured at collection, storage and across all access points?

-Recognise data security as the responsibility of all hospital staff

-What cyber threats exist and how do you protect your information?

-Implement security practices and policies

Sponsor - Solution Spotlight

Sponsor session

Panel

A lot goes into creating a great patient experience. Digital hospitals need to ensure care givers, patients and developers are all on the same page through the design, development and delivery of projects. That's why it's critical that you consult all stakeholders to achieve a well-functioning digital hospital.

-Strategies to efficiently consult stakeholders

-Tailor technology to work with, rather than against, clinicians

-Create a sense of ownership to increase engagement across the organisation

Sponsor - Solution Spotlight

Solution spotlight

Case Study

Governance plays a critical role in all digital hospitals, acting as a benchmark to ensure best-practice standards around data quality, security and accessibility are achieved. Sallyanne will explore how Mater's governance enhances their digital initiatives.

-Data flows and accessibility

-Secure your data: Cloud vs. hosted

-Maintain data integrity

Case Study

Operating within tight budgets, staffing restraints and time factors can make the initial effort of digitising your hospital seem impossible. In this session, Peter will share insights from implementing digital projects.

- Support your workforce to evolve and adapt to new processes

- Identify and prioritise projects that address your biggest problems

- Know when and how to begin a new project

Case Study

Complex change takes time and care to ensure the best outcomes are achieved with the resources available. As Chief Executive, Lisa has had to weigh many competing interests to create positive change for patients.

-Strategies to share information across diverse health provider networks

-Use technology to enable patient-centred care

-Make the most of diverse funding streams to integrate care and improve health outcomes

Case Study

The core principle that guides our digital strategy is providing improved care to our patients. There is a significant difference between regional and metropolitan patients and the strategies you adopt will need to suit your kind of target. In this session, Kate will reflect on the journey so far in digitising Ballarat Health Services and the Grampians Rural Health Alliance.

-Roll out large-scale IT infrastructure and shared applications 

-Ensure security measures protect staff and patients

-Streamline IT leadership and operational models with minimal disruption

Sponsor - Solution Spotlight

Solution spotlight

Case Study

Transformations don't happen in a bubble. Complex systems, procedures and equipment have to be seamlessly integrated in your organisation's hospital to maintain the quality and safety of care provided to patients. In this session, Sue will discuss how Cabrini have managed to do just that.

- Strategies to implement change without compromise

- Prioritise transformation pieces to facilitate transitions

- Initiate restructures when necessary

Other

If the future of digital health places patients at the centre of their own health journey, then hospitals need to play a proactive role in encouraging and facilitating this new attitude. This panel will discuss strategies for achieving patient-centric healthcare.

- The role of executive leadership in encouraging hospital staff to buy into patient-centric healthcare

- Strategies to streamline digital transformations

- Establish modern channels of communication between clinicians and patients

Case Study

Implementing new technologies and incorporating new processes can be both exciting and daunting for staff. Leading an organisation through this process is a challenge that requires strong planning and strategic skills.

-Overcome resistance to change

-Leverage change as an opportunity to innovate

-Explore how transformations fail

Roundtable

Reflecting on the previous two days, this interactive session will recap highlights from the event and prompt you create a plan to increase the efficiency of the projects you're currently working on.

- Key lessons learned

- Prioritise your next steps

- Engage all stakeholders through design, development and implementation

Workshop

Leaders in information technology and operational roles have a critical role in realising our digital health future. Refined collaboration skills ensure that projects achieve the correct outcomes and are delivered in the right way. Moreover, the challenge of maintaining the quality and safety of patient care during transformations adds another layer of difficulty to the job.

In this interactive session, Lena will explore the the agile mindset and how you can apply aspects of agile alongside human-centred design to improve the way you implement digital projects. You'll explore the neuroscience of change and co-design before putting it into practice in the final session.

Delving into the neuroscience of change

-Explore human responses to change

-Overcome change resistance

-Change initiators vs. change receivers

Understanding agile

-Explore the agile mindset

-Proactive vs. reactive agile

-Leverage capabilities for your organisation

Human-centred design

-Principles of co-design and design thinking

-An empathy-based approach to decision making

-Strategies to involve stakeholders through all project lifecycles

Putting agile into practice

-Create your personal Kanban

-Practical examples for digital health

-Apply a change mindset and co-design principles in an agile environment