View Brochure REGISTER NOW!

POST-COVID BUSINESS CONTINUITY FOR HIGHER EDUCATION

23rd - 24th, September 2020
Virtual / Streaming

Moving Business Continuity forward from COVID to the Next Normal

Overview

- Review your current business continuity plan (BCP) and Business Impact Analysis (BIA)
- Capture critical lessons from COVID
- How to get (and keep) your plan action ready
- Incorporate learnings into business continuity moving forward
- Unpack the foundations of a Crisis Communication Plan (CCP)
- BC training, exercising and testing to prepare your plan and your people
- Moving lessons identified to lessons learned with After Action Reviews (AAR)
- Fortify your institution for the remainder of 2020, a stable 2021 and beyond

Speakers

Chris Miller

Christine Miller is an emergency and business continuity management consultant, with more than fourteen years of experience. From 2003, she worked on national pandemic planning following SARS-1. More recently, she has been with clients to prepare, respond and recover from the COVID-19 (SARS-2) pandemic.


Her clients include a number of Australian, NSW and ACT Governments departments and agencies as well as private businesses printing and delivering newspapers and publications throughout Australia and New Zealand, luxury goods, University accommodation services, aged care and not for profit organisations providing homelessness and addiction recovery services in Canberra and southern New South Wales.


Chris began her career in emergency management as a Queensland Police Cadet with the 1974 Brisbane floods. She has worked on counter terrorism and large-scale disaster recovery and planning following the Bali and London bombings and the Indian Ocean/Boxing Day Tsunami as well as health emergencies such as AIDS/HIV and the novel A-H1N1 swine flu pandemic (2009-2010). She is currently the ACT Director on the Australian Institute of Emergency Services Board.


She has presented workshops Australia-wide on small business continuity planning and more than 60 conference papers within Australia and overseas. Chris has lectured at three Universities and several police training colleges.

Consultant, Pandemic Recovery, Emergency and Business Continuity Manager
B4Crisis

Agenda

Session One: Review and reflect on lessons
Session Two: Moving forward from the ‘new’ to ‘next’ normal
Business Continuity for Higher Education

23 Sep - 24 Sep

Mini-Workshop

Using a facilitated After Action Review (AAR) of your institution’s pre-COVID Business Impact Analysis (BIA) and Business Continuity Plan (BCP), consider some of the COVID challenges and lessons.

Some of the key questions to be discussed are: 

- Did your BIA and BCP prove useful?

- How did your business continuity preparations hold up under the pressure of COVID?

- What gaps were identified? What did you learn?

- What did, or would you do differently?

- What new practices or processes were identified and implemented during your COVID response and recovery?

- How to build on the agility and resiliency demonstrated in your COVID response and recovery?

  • Chris Miller Consultant, Pandemic Recovery, Emergency and Business Continuity Manager B4Crisis

Mini-Workshop

Moving to an ‘all threats, all hazards’ approach to business continuity and organisational resilience

- How has, or will, COVID change your business continuity plans? Where can you adapt, pivot and innovate?

- How to incorporate learnings into business continuity (BC) moving forward?

- How to get (and keep) your plan action ready for the next normal?

- Key inclusions in future BC planning, exercises/testing, and annual reviews

  • A Crisis Communication Plan (CCP) – Do you have one? Is/was it effective? Who are your key stakeholders? How best to communicate with them?
  • Importance of BC training, exercising and testing to prepare your plan and your people – Do they know they have a plan in place?
  • After Action Reviews (AAR) – moving lessons identified to lessons learned using OILL methodology – observations, insights, lessons identified. lessons learned

- How to 'future focus' your business continuity? Anticipate impacts, such as preparing for multi-year disruptions to the student lifecycle, and research programs?

  • Chris Miller Consultant, Pandemic Recovery, Emergency and Business Continuity Manager B4Crisis

Pricing

Prices start at

$1795*

Hurry!

Current discount ending in

8 Days

Pricing details & registration
I'm interested, send me updates!

Venue

Online Delivery

Virtual / Streaming

Find Your Next Event

Thank you for joining us!

Great! Keep an eye out on our updates and newsletters.