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2nd - 3rd, May 2023
Virtual / Streaming

Your leadership journey starts here


- Skills and capabilities of a confident and successful Public Sector professional
- Flexible thinking practices for effective decision making
- Effective change management principles and practices
- Career planning and pathways in APS roles


Mark Butz

Mark’s diverse work experience includes more than 26 years in senior positions in government agencies, complemented by voluntary participation in community sector governance, and since 2002 working as a consultant, facilitator, trainer, and writer. He has been training others in communication, facilitation, leadership, and conflict transformation for more than 25 years, across all States and Territories of Australia, and in New Zealand, India and Nauru.

Futures by Design


Workshop Day One
Workshop Day Two
APS 4 Essential Skills Workshop

02 May - 03 May


Establish your personal and professional values

- Assess the skills, capabilities, and attributes of an effective leader

- Establish your core values at the heart of your professional band

- Learn to demonstrate your value to the organisation

- Become a reflective practitioner and lifelong learner


Coaching, supervising, and managing relationships - the importance of Emotional Intelligence (EI)

- Understand the impact of EI on your performance 

- Use authenticity, acceptance, and empathy to build trust

- Create and sustain relationships at all levels in the organisation

- Identify opportunities to develop your EI and the EI of others


Increase accountability and positively influence others

- Enhance team cohesion, engagement and motivation

- Make a business case - provide sound advice and recommendations 

- Study conflict resolution techniques and models 

- Build team capacity through performance feedback and coaching


Harness the ability to problem solve and make effective decisions 

- Use flexible thinking styles to find solutions

- Re-frame your thinking to solve problems 

- Trust your experience to develop robust decision-making processes

- Balance independent and group decision-making efforts

  • Mark Butz Principal Futures by Design


Understand change management principles

- Develop new styles for managing transformation and change 

- Improve situational awareness and solution finding

- Support stakeholders and teams through changes 

- Learn to set measurable goals and communicate expectations clearly


Improve stakeholder management for career success

- Expand influence and better understand stakeholder interests and needs 

- Resolve complex enquiries and competing viewpoints

- Strengthen your negotiation skills

- Form and maintain stronger stakeholder relationships


Develop resilience in times of uncertainty  

- Support others through challenging times 

- Grow strong internal and external networks for advice 

- Develop strength through diversity of thought

- Invest in self-care - Maintain your emotional and physical wellbeing


Key approaches to grow trust, credibility and build confidence in your abilities

- Trust models - learn to generate trust the quick and slow method

- Be courageous - trust yourself to perform 

- Embrace flexibility on the road to success

- Commit to a conscious development path

  • Mark Butz Principal Futures by Design



Online Delivery

Virtual / Streaming

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