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4th - 5th, August 2021
Virtual / Streaming

Building the leadership foundations for Public Sector complexity and challenges in a post-COVID world


- The VUCA environment (Volatile, Uncertain, Complex, Ambiguous) in the APS
- Understanding what causes change resistance, and why different personality types have difficulty adapting to rapid change
- Strategies to build resilience and strengthen your stress response
- The innovation challenge - Where are we now, and how do we get to ‘good’?


Dr Karen Whittingham

Karen is one of Australia’s leading executive management development specialists who has worked with thousands of executives to transition them into senior leadership roles quickly and effectively. She is an Organisational Psychologist passionate about people’s success and facilitating their careers to rise. She teaches Organisational psychology at UNSW and works with ASX listed companies and large public sector organisations to drive engagement, inclusion and performance.

Impact Psychology Pty Ltd


Workshop Day One
Workshop Day Two
Advanced Government Leadership: Leading through Rapid Change

04 Aug - 05 Aug


Leading through rapid change

- Explore the VUCA environment (Volatile, Uncertain, Complex, Ambiguous)

- Explore new APS challenges in a VUCA world

- Management vs leadership - what makes you distinctive?


Interpreting the impacts of disruption, change and uncertainty

- Understanding organisational complexity

- Distinguishing types of complexity (imposed, inherent, designed and dysfunctional) and their characteristics

- How do effective managers and leaders promote performance in complex settings?

- Tools for managing complex issues 


Understand what causes change resistance

- Explore different personalities and behavioural types and how they respond to change

- Why organisations have difficulty adapting to change, and pivoting

- Learn how to manage change response in yourself and your team

- Transition your mindset from consistency and certainty to adaptable and proactive


Strategies to build resilience and strengthen your stress response

- What is stress? The biology of stress on brain, mind and body

- Anticipate and manage risk effectively

- Perform productively through tough times

- Making crucial judgments under pressure

  • Dr Karen Whittingham Director Impact Psychology Pty Ltd


Culture and performance in a VUCA world

- What does ‘good’ culture look like in the new environment

- The innovation challenge - Where are we now, and how do we get to ‘good’?

- Self-assessment - Strengths to build on, and strengths to build

- The role of the leader in helping staff cope with VUCA challenges


Stakeholder management

- Engage and manage stakeholder expectations during change

- Represent and influence on behalf of your agency with authority

- Engage and manage sensitive issues under pressure

- Learn to harness and resolve conflict


Explore the implications of workforce disruptions, distributed working and redeployments 

- Tackle task uncertainty and develop a healthy working rhythm

- Communication and connection frameworks to build team capability and accountability

- Develop your team’s resilience to stress and change

- Leading teams to achieve higher levels of performance


Leading through Rapid Change think-tank

- Wrap up discussion on key themes and your career action plan

- What will you do differently as a result of this program?

- How to stay on track when other priorities demand attention

- Tools and ideas to navigate obstacles and competing priorities

  • Dr Karen Whittingham Director Impact Psychology Pty Ltd


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Online Delivery

Virtual / Streaming

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