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NSW PUBLIC SECTOR GRADES 9-11: CRISIS MANAGEMENT ESSENTIALS FOR COVID-19

July 31st, 2020
Virtual / Streaming

Become an adaptable leader and guide your organisation through crisis

Overview

- Strengthen your resilience and versatility through learning emotional intelligence
- Broaden your leadership focus by increasing your social and relational awareness
- Foster trust and influence through powerful communication techniques
- Attain strategies for leading the implementation and monitoring of change

Agenda

Managing yourself in times of crisis
Leading others through times of crisis
NSW Public Sector Grades 9-11: Crisis Management Essentials for COVID-19

31 Jul

Mini-Workshop

Develop your Emotional Intelligence (EQ)


Before you are able to lead others through times of crisis, it is important to know how you emotionally respond to unexpected changes. Understanding your strengths and limitations that need development gives you a foundation to guide conversations, make quick decisions and help others grow in unstable times.


- Gain an understanding of your EQ level

- Learn how to self regulate and respond appropriately to situations

- Instil a positive realism mindset to view current and future directions


Increase your social and relational awareness


With self-awareness and self-management now strengthened, you can focus on understanding the current climate you are working in by increasing your social and relational awareness. This is the ability to see the big picture of how all parts of the organisation are interconnected and being affected by the crisis. Advancing these skills will help you to see what specific changes are needed, for a higher chance of long term positive transformation.


- Develop your empathy to hear and sense others underlying emotions

- Increase your organisational awareness - Who are the key networks, cultures & policies

- Become a coach and mentor to inspire others for change


  • Maree Walk Founder & Principal Consultant Storyroad

Mini-Workshop

Effective communication during change


Communication is the key leadership characteristic needed in times of crisis. For without good communication, trust can be swiftly lost, but with open and transparent communication even bad news can impart confidence in your teams. Master the components of great communication when in times of crisis, to help guide your teams through the season and translate information from all levels of seniority.


- Understand your audience and their needs

- Communicate frequently and authentically

- Create space and opportunity for open dialogue


How to implement & monitor change


One thing certain in times of crisis is that previous normalities have been shaken and there is a pressing need to cope with the change fast. Old ways of functioning will not survive and you must create new cultures and policies across the organisation promptly. Therefore, your ability in leading these changes for long term impact is essential for success.


- Trust your intuition in times of ambiguity

- Build strong processes and procedures to support your people

- Think long term and adapt for the short term


  • Maree Walk Founder & Principal Consultant Storyroad

Speakers

Maree Walk

Maree is the founder and principal consultant at MW Consultancy. She is an experienced, in-demand leadership specialist focussed on coaching and mentoring across the public, private and not-for-profit sectors.


Maree was the Deputy Secretary, Programs and Service Design in the NSW Department of Family and Community Services (FACS), where she specialised in service design and delivery for FACS. Prior to becoming Deputy Secretary, Maree worked as the Chief Executive of Community Services. She also worked in the non-government sector and was the Chair of the Association of Children’s Welfare Agencies (ACWA) – the peak body for child and family services in NSW.

Founder & Principal Consultant
Storyroad

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Venue

Online Delivery

Virtual / Streaming

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